Overview
Rep, Mobile Examiner - (P / T) - ExamOne / Salt Lake City, UT area
Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.
Responsibilities
- Ensures all specimens are collected accurately and on time.
- Collects specimens according to established procedures.
- Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
- Responsible for completing application packets and other paperwork accurately.
- Label, centrifuge and split specimens as required by test order.
- Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
- Package specimens for transport and ship to lab indicated on work orders.
- Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
- Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
- Submits original paperwork to destination.
- Provides customer service to clients.
- Follows current Examiner's Manual.
- Reads, understands and complies with departmental policies, protocols and procedures.
- Maintains all appropriate Phlebotomy logs.
- Maintains an error rate of no more than 3%.
- Confirms exams with clients day before appointment and status the case at time of confirmation.
- Correct non-applicant errors within a 24 hour timeframe.
- Submits accurate time and travel logs as directed by management and on time.
- Submits accurate expense forms, if applicable, on the required day.
- Properly clock in and out for work assignments.
- Provides travel logs when applicable.
- Demonstrates organizational commitment.
- Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
- Wear company issued identification badge at all times during work assignments.
- Reports on time to work, following attendance guidelines.
- Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
- Communicates appropriately with customers, agents, applicants, coworkers and the general public.
- Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
- Remains polite and courteous at all times.
- Additional responsibilities required of Mobile Examiner.
- Ensures facilities or work areas are neat, clean and in good repair; advise Manager or Supervisor of required repairs and maintenance; disposes of biohazard containers when scheduled.
- Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed.
- Provide supply orders as specified by Branch Manager.
- Work effectively with staff to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOPs.
- Performs other department-related clerical duties when assigned.
- Answers phone and dispatch calls when assigned.
- Participates on teams and special projects when asked.
- Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
- With direction and guidance from Manager or Supervisor, mentor and provide support for new employees.
- Assist with distribution of technical information and communications to the work group.
- Flexible travel (up to 25 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview.
- All other duties as assigned, within scope of the position.
- Required use of company i-pad or specified electronic device.
Qualifications
Required Work Experience :Minimum 100 documented successful blood draws required.
Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.Preferred Work Experience : Prefer urine or hair follicle collection and EKG experience.Physical And Mental Requirements :Sitting for periods of timeStanding while performing workDriving to and from work assignmentsLifting no more than 40 poundsAbility to multitaskMust be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.Must have a valid driver license and clean driving record with access to dependable / insured transportationSkills :Excellent interpersonal and communication skillsDemonstrates good organization and interpersonal skills; able to manage concerns of patients and employees professionallyBasic computer skills in Microsoft Office with ability to learn new softwareDecision-making based on established procedures and good judgment; seek supervisor guidance when appropriateAbility to work in a rapidly changing environmentEducation : High School Diploma or EquivalentLicenses Certifications : Phlebotomy or Medical Assistant certificationAbout The Team
Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.
Job Details
Seniority level : Entry levelEmployment type : Part-timeJob function : OtherIndustries : Medical and Diagnostic LaboratoriesReferrals increase your chances of interviewing at Quest Diagnostics by 2x
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