Product Director | GenAI

Job Description

Job Description

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 60 health plans, including many of the top 20, and representing more than 160 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

Product Director, AI-Powered Healthcare Payments

Machinify is seeking a visionary and hands-on Product Director to help us leverage the latest advances in AI—including generative AI and AI agents—to build the next generation of healthcare payment automation products. This is a unique opportunity to shape the future of healthcare operations by building solutions that combine deep technical expertise, customer empathy, and a passion for transforming complex workflows.

What You’ll Do

• Define Product Vision and Requirements :

Lead the definition of product requirements for Machinify’s Payments solutions, ensuring they align with both customer needs and the capabilities of our AI platform.

Gather and analyze customer needs, policies, and processes. Translate these insights into clear, actionable requirements for Data Science and Engineering teams.

Utilize Data Science and understand the drivers of business value for our customers. Challenge the status quo and propose new, AI-driven processes to deliver that value.

Develop a deep understanding of the Machinify platform and products, and estimate the technical complexity of implementation. Apply hands-on experience with generative AI or intelligent agents to prototype and validate new approaches to automation.

Build strong partnerships and facilitate collaboration across Product, Engineering, Data Science, and Design teams. Lead refinement discussions to drive out needed functional requirement details.

Drive cross-functional alignment among stakeholders, ensuring everyone is working towards shared goals and that feedback loops are fast and effective.

Ensure the execution of our product roadmap, setting key delivery milestones and overseeing the seamless delivery of product requirements.

Bring experience from consulting or client service environments, with the ability to build trust, understand client needs, and deliver measurable value in partnership with customers.

Bring a high level of curiosity and the ability to ask probing questions, always seeking to learn and improve.

What You Bring

Deep experience as a Product Director or Senior Product Manager in a high-tech organization, with a strong track record of facilitating the delivery of enterprise-level roadmaps.

Extensive background in software product delivery, either as a product manager or a software engineer. Ability to understand engineering concepts and communicate effectively with technical teams.

Working knowledge of data Science and Machine Learning techniques to be credible and able to work with data scientists and practitioners on .

Direct, practical experience using generative AI or AI agents to transform or automate business processes is a plus.

Experience in consulting or client service environments, with demonstrated ability to build positive relationships based on trust and value delibvered.

You take the initiative and own projects from start to finish, driving outcomes and continuous improvement.

Ability to build positive relationships across diverse teams and with customers and manage multiple stakeholders

Strong communicator with excellent process and decision-making skills; able to facilitate alignment and inspire cross-functional teams.

A critical thinker who can be strategic without losing attention to detail.

Passion for AI Transformation & Healthcare :

A curiosity and transforming driven by AI. Knowledge of healthcare payments, reducing administrative waste, and improving outcomes through cutting-edge technology a plus

Equal Employment Opportunity at Machinify

Machinify is committed to hiring talented and qualified individuals with diverse backgrounds for all of its positions. Machinify believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

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