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Patient Liaison l Optometry, Black River Falls

Patient Liaison l Optometry, Black River Falls

Gundersen Health SystemTomah, WI, US
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Patient Liaison - Eye Clinic, Black River Falls

Join Gundersen Health System as a Patient Liaison in our Eye Clinic, Black River Falls. Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our Eye Clinic, you'll be the welcoming face and steady support for patients throughout their healthcare journeymaking every interaction count.

What's Available :

  • 1.0 FTE (40 hours / week)
  • Shift : Monday-Friday, Days (no weekends!)
  • Hours : 8 : 00am-5 : 00pm
  • Location : This position supports both the Black River Falls and Tomah clinics. Travel is required.

What You Will Do :

  • Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
  • Provide top-tier customer service through phone, in-person, and digital interactions
  • Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
  • Be a key part of a team that values empathy, efficiency, and excellence

    • What You Will Get :

  • Starting pay of $17.54 / hour with increase based on experience!
  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program
  • Top-rated retirement plan and healthcare benefits
  • Departmental leadership that supports you as you do your best work.
  • Work / Life balance to love what you do and where you live.

    • What You Need :

  • High School Diploma or equivalency
  • Certified Patient Service Specialist (CPSS) within 18 months of hire date.
  • 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

    • If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

    We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our valuesbelonging, respect, excellence, accountability, teamwork, and humilityour pillars set our foundation and our future.

    Equal Opportunity Employer

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    Patient Liaison • Tomah, WI, US