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Everbridge System Administrator

Everbridge System Administrator

Spectraforce TechnologiesNorth Chicago, IL, United States
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Title : Project Manager / Lead - Everbridge System Administrator

Location : North Chicago, IL 60064 | Hybrid, (Tuesday, Wednesday, Thursday in office) \\Open to remote

Duration : 2 years

Work Schedule : Monday to Friday - office shift

What are the top 3-5 skills, experience or education required for this position?

  • Candidate must have experience using everbridge system platform
  • Technical background using everbridge
  • Technical proficiency in system administration and integration.
  • Creating incident templates, task list, conducting drills, creating groups and Rules.
  • Bachelor Degree in Information systems, Communication, Technical & security + 5 year experience

Job Description : Responsibilities :

  • Manage user access and system permissions to ensure secure and appropriate system usage.
  • Configure notification templates and incident communication workflows to optimize response strategies.
  • Integrate the Everbridge platform with other business systems and applications as required.
  • Monitor overall system performance, proactively addressing potential issues and ensuring reliability.
  • Troubleshoot technical problems, providing timely resolution and support to users.
  • Maintain up-to-date documentation and ensure compliance with organizational policies and standards.
  • Verify data integrity from system interfaces and maintain accurate data sources.
  • Serve as the primary liaison between business stakeholders and Everbridge account management / support teams.
  • Coordinate and communicate with users, regional security teams, crisis response teams, and other business functions for effective operational alignment.
  • Deliver system training sessions and user onboarding to drive adoption and competency.
  • Lead change management, governance, and implementation activities for Everbridge-related projects.
  • Provide support and guidance for Everbridge product roadmap planning and execution.

    • Qualifications :

  • Experience with Everbridge or similar crisis / incident management platforms
  • Technical proficiency in system administration and integration
  • Strong organizational, communication, and problem-solving skills
  • Ability to work with cross-functional and global teams
  • Understanding of compliance, documentation standards, and change management processes

    • How many rounds of interviews?

  • One round (MS Teams)
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