New Construction Operations Manager

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, drywall, painting, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget.

Position Summary :

The New Construction Operations Manager is a strategic and hands-on leader responsible for all branch operations, including financial performance, material inventory management, builder and customer satisfaction, and the operational productivity and efficiency of the branch. This role ensures the safety and well-being of internal employees and subcontractors while maintaining high standards of field operations, customer engagement, and inventory compliance. Reporting directly to the Regional Director of Operations, the OM oversees field technicians, repair technicians, warehouse associates, and area managers, holding them accountable for performance, compliance, and efficiency.

Key Responsibilities :

Operational Leadership

• Manage all aspects of branch operations to ensure financial performance, productivity, and efficiency.
• Monitor and enforce inventory compliance, minimizing waste and ensuring materials are accounted for.
• Route field technicians to ensure work orders are completed efficiently and meet company standards.
• Hold field technicians accountable for meeting work order duration times and following optimized routes for maximum efficiency.
• Oversee subcontractor payroll, chargebacks, safety violations, trade type cycle times, and inventory compliance.
• Ensure work orders are completed in the most efficient manner while maintaining the Proformance standard for speed, quality, safety, and customer experience.

Safety and Compliance

Field Presence and Builder Relationships

Recruiting

Employee Development and Mentorship

Team Leadership and Accountability

Reporting and Administration

Qualifications : Required :

Preferred :

Work Environment :

This position requires a mix of office work, field visits, and on-site engagement with builders, customers, and employees. Regular travel within the branch's operational area is necessary. Weekend and Holiday work may be necessary based on the branch's needs and business needs, weekend and holiday work will be determined by the Regional Director of Operations.

The New Construction Operations Manager is critical to the branch's success, driving operational excellence, safety, and customer satisfaction while fostering talent and upholding the Proformance standard for speed, quality, safety, and customer experience.

Salary-$100k - 110k plus bonus

Why You'll Love Working with Us :

At ProFormance Builder Solutions, we believe in rewarding our hardworking team with benefits that support your well-being and work-life balance!

We're more than just a workplacewe're a team that's committed to growth, collaboration, and making sure you feel valued every step of the way. Ready to join us? Let's build something great together!

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