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Patient Scheduling Coordinator 11am-8pm

Patient Scheduling Coordinator 11am-8pm

Rural Psychiatry AssociatesGrand Forks, ND, USA
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Patient Scheduling Coordinator - Help Improve Access to Mental Health Care!

Rural Psychiatry Associates is seeking a Patient Scheduling Coordinator to join our growing team! If you are highly organized, detail-oriented, and passionate about delivering exceptional patient care, this is your opportunity to make a meaningful impact in mental health services.

Why Join Us?

At Rural Psychiatry Associates , our mission is to provide high-quality mental health care to communities that may not otherwise have access to these essential services. Through both in-person and telemedicine care, we serve patients of all ages across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska in hospitals, clinics, schools, and senior living facilities.

As a Patient Scheduling Coordinator , you will play a vital role in ensuring a seamless scheduling process, helping patients access the care they need while supporting our healthcare providers in optimizing their schedules.

The Role : What to Expect

  • Location : Based in our Fargo, ND office.
  • Schedule : Full-time, Monday - Friday.
  • Collaborative Support : Work closely with patients, healthcare providers, and administrative teams to coordinate efficient patient scheduling.

Key Responsibilities

  • Appointment Scheduling : Efficiently schedule patient appointments, optimizing provider availability.
  • Patient Communication : Provide exceptional customer service by assisting patients with scheduling inquiries and appointment-related concerns.
  • Record Management : Maintain accurate and up-to-date appointment records while adhering to confidentiality and HIPAA guidelines.
  • Coordination & Follow-Up : Ensure smooth patient flow by coordinating follow-up care and rescheduling as needed.
  • Insurance & Demographics : Accurately input and verify patient demographic and insurance information.
  • Telehealth Support : Maintain a thorough understanding of telehealth technologies to facilitate virtual appointments.
  • Administrative Support : Assist with additional scheduling and clerical tasks as needed.

    • What We're Looking For

  • High school diploma or equivalent required.
  • Experience in scheduling appointments, preferably in a healthcare setting.
  • Strong communication skills, both written and verbal.
  • Attention to detail with the ability to multitask in a fast-paced environment.
  • Proficiency in electronic health record (EHR) systems and general computer skills.
  • Ability to maintain patient confidentiality and adhere to HIPAA regulations .
  • Highly organized, self-motivated, and able to work independently.
  • Strong time management and prioritization skills .
  • Willingness to learn and adapt to new technologies.

    • What We Offer

    We prioritize the well-being of our team members just as much as our patients. Our benefits include :

  • Medical, Dental & Vision Insurance
  • Long & Short-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Generous Paid Time Off (accrual based on hours worked)
  • Paid Holidays

    • If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

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    Scheduling Coordinator • Grand Forks, ND, USA