Remote Client Support Agent

A company is looking for a Remote Client Support Agent.

Key Responsibilities :

Respond to incoming customer inquiries via phone, email, and chat

Demonstrate a thorough understanding of products and services to effectively address client needs

Maintain accurate documentation of all client interactions

Required Qualifications :

Minimum of 1-2 years of experience in customer service or support

Familiarity with CRM software and customer support tools

Ability to work efficiently in a remote setting with minimal supervision

Must be available to work flexible hours, including potential evenings and weekends

Must have a reliable desktop or laptop computer running Windows 11