Technical Support Representative
VirtualVocationsFresno, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Technical Support Representative I.
Key Responsibilities
Provide direct customer support for issues related to internally developed medical software
Troubleshoot software and hardware issues while guiding customers through solutions
Document customer interactions and update clients on resolution progress
Required Qualifications
Experience using Windows and Microsoft Office applications
Ability to work independently and collaboratively in a team environment
Strong organizational skills and ability to prioritize workload
Background in customer service or related fields is helpful but not required
Educational backgrounds can vary from high school graduates to those with advanced education or vocational training
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Technical Support Representative • Fresno, California, United States
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