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IT Support Specialist II

IT Support Specialist II

RCORRaleigh-Durham, NC, US
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IT Support Specialist II Mid-Level IT Support Specialist.

Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC.

This is a mid-level position, so if you have 4 or more years of experience, we’d like to hear from you!

Here’s why working at RCOR is good for your career :

  • You’ll get exposure to traditional Windows PC / server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure.
  • RCOR is a small, top notch, MSP known for providing quality IT services to our clients.
  • To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards.

We offer :

  • autonomy to do what's best for the client (integrity is everything)
  • grow even further in your technical support career,
  • lots of growth potential as you learn traditional client / server networks and cloud migrations.
  • At least 4 years of prior IT support experience is required.
  • You must be able to lift / install computers and monitors, and drive to client offices in our service region.

    • We’ll get you started with :

  • Answering end-user computer and networking questions
  • Working with our Remote Monitoring and Management software
  • Updating and configuring firewalls
  • Rolling out multifactor authentication (MFA)
  • Investigating endpoint detection and response (EDR) alerts
  • Configuring and migrating M365 You’re detail-oriented, a people person, and not shy about digging into some troubleshooting.
  • We would like to hear from you if you have a background in PC support, networking, and helping office workers with technology.

    • Learn more about us at rcor.com.  To apply, email hr@rcor.com.   Powered by JazzHR

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    It Support Specialist • Raleigh-Durham, NC, US

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