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Medical Front Desk Specialist
Medical Front Desk SpecialistPrecision Orthopedics & Sports Medicine • Southlake, TX, US
Medical Front Desk Specialist

Medical Front Desk Specialist

Precision Orthopedics & Sports Medicine • Southlake, TX, US
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Job Description

Job Description

Busy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community, therefore, customer service skills is a must.

Position Summary :

  • Greets and directs all patients within the practice
  • Checking in / out patients
  • Collecting co-payments and outstanding balances
  • Confirming proper documentation is in the patients charts.
  • Verifying and updating patient's demographic and insurance information at each visit
  • Scanning patient information into the EHR including insurance cards, picture ids and medical records
  • Obtaining patient authorizations for medical records release (HIPAA compliance)
  • Scheduling necessary appointments after completion of patients visit.
  • Calling and rescheduling patients appointments for cancellations or no shows
  • Completing end of day tasks
  • Maintaining accurate collections and reporting
  • Maintaining office cleanliness
  • Comforting patients by anticipating anxieties and effectively answering or referring questions and issues
  • Other duties assigned

Education and experience :

  • Minimum high school diploma
  • At least one-year relevant experience and / or training.
  • EMR experience is required, Nextgen Office preferred.
  • Qualifications and requirements :

  • Strong organizational skills
  • Strong multi-tasking skills
  • Strong verbal and written communication skills
  • Ability to work independently on assigned tasks as well as accept direction on given assignments.
  • Able to work collectively with administration and staff.
  • Benefits :

  • Health Insurance
  • Dental
  • Vision
  • 401 K
  • Disability
  • Life insurance
  • Mileage reimbursement
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    Front Desk Specialist • Southlake, TX, US