Senior Project Manager - Enterprise Salesforce Implementations -

Senior Project Manager

fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Location : Rockville, MD. Hybrid role with 2-3 days in office.

As a Senior Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. The ideal candidate will have extensive experience in decision-making, problem-solving, stakeholder management, risk assessment and mitigation, project planning, sprint planning and grooming, and resource management. As this role involves managing multiple project teams and clients, we are looking for someone who is comfortable holding their team and clients accountable. We are looking for a self-driven individual who excels in a challenging and dynamic work environment, adapts quickly to evolving project requirements, and is confident in their ability to lead projects to success.

Responsibilities

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as the PSA, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
• Manage multiple projects simultaneously in a fast-paced consulting environment

Required Qualifications

Preferred Qualifications

What We Offer

Culture of Caring

At fusionSpan, we prioritize both client satisfaction and the personal growth of our team members. We foster a culture of caring, respecting each other's diverse backgrounds and experiences, and delivering best-in-class solutions.

Application Process : We welcome qualified candidates worldwide to apply for this position, as our job opportunities are not limited to specific regions. Please submit your resume and cover letter highlighting your relevant experience and why you'd be a great fit for fusionSpan. fusionSpan provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, in compliance with federal, state, or local laws.