Customer Service / Backup Production Designer

Customer Service / Backup Graphic Designer

Do you want a career in a creative and casual work environment? Do the idea of seeing your work as you're driving to work seem rewarding and exciting? Are you a friendly extrovert that likes talking to people? Do you have experience in customer service or sales?

Do you want to work with a team that earns a 5-star Google rating and was recognized by Columbus CEO Magazine as a Best of Business sign company?

As a FASTSIGNS of Dublin Customer Service Representative, you will be the initial contact with current customers as well as prospective customers at our FASTSIGNS Center. You will work with customers through email, telephone, and in-person. The majority of time with clients is spent answering questions, order taking, receiving payment, and presenting signage to clients when they pickup them up. You will leverage any Design Experience you have in guiding effective signage designs that you translate into written instructions to be followed by our production designer. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Prior industry sales or design experience is helpful, but not necessary. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, greet customers by phone, email and in-person consultatively making recommendations to customers. At times you may be designing the signage your customer requests. The position is involved in team meetings, execute business and help influence the success of our FASTSIGNS of Dublin center.

If this sounds like you, then we encourage you to Apply now!

Customer Service Responsibilities

• Greet customers on the phone or in person.
• Help customers identify signage that meets their needs and enter estimates / orders into our point-of-sale system to enable design and production to produce the signage you helped the customer envision.
• Help customers with any issues including taking payment and sign pickups.
• Assist FASTSIGNS Outside Salespeople and owner as needed which at times includes design help.
• Quality control signage and present them to customers.
• Cross-train in Design to learn the process and help out when needed.

Minimum Qualifications

Benefits

FASTSIGNS of Dublin values our employees and offers an extraordinary set of benefits with a small company atmosphere :

Compensation : $35,000.00 - $40,000.00 per year

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.