Overview
Employer Industry : Corporate Travel Management
What to Expect (Job Responsibilities)
- Make travel arrangements for high-end clients, ensuring the best possible fares and services
- Provide exceptional customer service and support, particularly during after-hours requests
- Stay updated on airline rules, regulations, and travel industry standards to effectively assist clients
- Maintain clear communication with supervisors regarding significant matters and client needs
- Foster a positive work environment by collaborating effectively with colleagues
What is Required (Qualifications)
Minimum of 3 years of travel agency experience, with a strong understanding of the travel industryProficiency in the Sabre CRS system and experience with Travelport3+ years of customer service experience, preferably in the travel sectorExceptional communication skills, both written and verbalAbility to manage multiple complex requests and work with C-level executivesHow to Stand Out (Preferred Qualifications)
Expertise in international travel bookings and processesDemonstrated problem-solving skills and a proactive customer service approachStrong attention to detail and ability to retain client travel preferencesAbility to provide constructive feedback and support to peersExperience in corporate travel managementCorporateTravel #CustomerService #TravelIndustry #CareerOpportunity #ProfessionalDevelopment
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