The Shift Lead will :
- Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
- Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
- Maintain the highest standards of cleanliness and sanitation in your unit at all times.
- Enforce all brands standards, company policies and procedures.
- Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
- Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
Position Requirements
Ability to communicate effectively with all hourly associatesAbility to cover all shifts during the normal operation of the unitPrevious restaurant experience requiredBasic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)Ability to be on one's feet at least 8 hours per day and lift up to 50 lbs.Strong written and verbal communication skills clear and professional demeanorAbility to multi-task, organize, and prioritize with efficiencyA personable, friendly and outgoing personality must enjoy interacting with and servicing othersSincerity, honesty and candidness with team members and customers alikeInitiative, drive and a self-starting work ethicAbility to lead, motivate, and manage employeesExcellent opportunity to grow with a growing company! Hahira Huddle House is now hiring dynamic Shift Leaders for our restaurants. This is a leadership position in the restaurant managing people and processes throughout the shift.
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