Technical Writer 4 Job at Averro in Carson City

Technical Writer 4

Contract

Job Site : Hybrid

Job No. : 31943

City : Carson City

State : NV

Pay Range : $35-$40 / hr.

Job Details :

EXTENSION / CONVERSION : Eligible

BENEFITS : Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

ROLE & RESPONSIBILITIES

The Technical Writer / Instructional Designer will focus on designing, developing, and delivering engaging training content to support election officials at the state, county, and city levels, as well as temporary election workers and the general public. You will create digital and print learning experiences that make complex election administration processes accessible, accurate, and easy to follow.

You will translate federal and state election laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge base articles.

This role blends creativity with technical expertise. You'll use Adobe Captivate and Adobe Learning Manager to create eLearning, Zendesk to build and organize knowledge base content, and Microsoft Office, SharePoint, and Smartsheets to develop content and manage resources. You'll work closely with subject matter experts in the Elections Division and with county and city election offices to ensure materials are consistent, user-friendly, and scalable across the state.

The ideal candidate brings strong instructional design skills, attention to detail, and the ability to create learning that supports both new and veteran election officials as they navigate the long learning curve of election administration.

• Design, develop, and maintain engaging training materials in multiple formats (eLearning, facilitator / learner guides, PowerPoints, videos, microlearning, handouts, and job aids).
• Balance speed with quality, producing professional, polished content by defined deadlines while maintaining accuracy and instructional integrity.
• Collaborate with subject matter experts in the Elections Division and local election offices to ensure training content is accurate, relevant, and easy to apply.
• Translate complex election processes, regulations, and laws into clear, accessible, and engaging learning experiences for diverse audiences.
• Support both in-person and virtual training delivery using Microsoft Teams and other tools.
• Continuously evaluate training effectiveness and recommend improvements based on feedback and results.
• Manage multiple projects and deadlines while maintaining attention to detail and quality.
• Contribute to the ongoing development of Nevada's election training program and help shape new approaches to statewide learning initiatives.

ESSENTIAL QUALIFICATIONS

BONUS QUALIFICATIONS

WHY AVERRO?

Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos : Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim - Your Ascent.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

View our privacy policy here : https : / / www.averro.com / legal / privacy-policy