Job Description
Job Description
JOB DESCRIPTION
Job Title : Housekeeper
Supervisor : Executive Director, Maintenance Director, or Housekeeper LeadFLSA Status : Hourly, non-exemptDate Approved : September 2021OVERALL JOB PURPOSE
Upholds the company values of People, Passion, and Excellence through cleaning resident apartments and Community common areas with integrity and attention to detail. Presents the Community in a positive and impressive manner for our residents and guests and maintains a positive team atmosphere.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
- Must be at least 18 years old or older
- Prior related experience is preferred
- Ability to perform housekeeping duties following sanitation and safety standards and current guidelines in a timely and efficient manner without compromising quality
- Promptly communicate concerns with resident’s health and / or unsafe living conditions to management
- Demonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staff
- Meets state related requirements (as applicable for position)
- Ability to work in a team setting and be a positive team player
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess excellent customer service and organizational skills
- Ability to work under time constraints with little supervision while maintaining a high level of performance and meeting department deadlines
- May assist with disaster management efforts during evacuations
- Ability to follow and adhere to policies, procedures, and standards
- Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Promptly documents and reports all maintenance issues and safety hazardsCleans resident apartments and Community common areas as assigned and according to housekeeping checklist and scheduleCompletes and submits all required documentation on time per department procedure, such as daily checklists, cleaning logs, etc.Removes trash in compliance with company proceduresDeep clean resident apartments and Community common areas according to schedule, and training protocolsPerforms other duties as assigned by managementMaintain a safe and secure environment for all staff, residents, and guestsServes as role model for other employees by displaying responsible, cooperative, positive attitudeAttends education and training classes as necessary to fulfill state or provincial regulationsAssist with laundry management, including placing resident laundry on hangers, washing and drying linen, sorting and replenishing linen, and other duties as assignedOTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or othersMeet the assigned work requirements of the job, regular attendance is requiredServe as a role model for all employees by displaying a responsible, cooperative, and positive attitudeRepresent the Community in a professional, courteous, and friendly mannerAdhere to dress / appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisorAdhere to company and safety policies and procedures. Wears appropriate PPE when necessaryPromote resident advocacy and demonstrate excellent customer service at all timesMaintain personnel, resident, and business proprietary and / or confidential matters / material in strict confidence with management of the company (and / or other company staff as needed)This position has no supervisory responsibilitiesMaintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable)PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
Walk
Sit
Pushing, pulling and / or reaching
Grasping and fine manipulation
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Taste or smell
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
The Community reserves the right to revise the duties set forth in this job description at its discretion.