Overview
Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment) - Full Time
Base pay range : $19.00 / hr - $30.20 / hr. This range is provided by Whole Foods Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Purchases and replenishes Specialty items through proper buying procedures.
- Ensures orders are timely and accurate to monitor inventory turns.
- Understands why WFM products are different from conventional stores and explains differences to customers.
- Achieves and exceeds assigned / established margin and sales targets.
- Creates effective merchandising displays.
- Requests and ensures proper signage and pricing.
- Participates in national, regional and store promotional programs.
- Samples department products to customers.
- Oversees customer special order procedure.
- Processes invoices and returns.
- Maintains organized and safe back stock area.
- Analyzes and controls product waste and spoilage.
- Completes spoilage, sampling, temperature, and sweep worksheets as required.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising procedures.
- Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
Qualifications
12+ months retail experience.Extensive specialty knowledge, including production, distribution, seasonal availability, advances and trends.Familiarity and / or willingness to learn about products, nutritional information and other areas of study.Working knowledge and application of all specialty merchandising expectations.Demonstrates a desire to grow with the Specialty team.Ability to educate team on product knowledge and convey enthusiasm.Strong basic math skills.Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.Experience
12+ months retail experiencePhysical Requirements / Working Conditions
Must be able to lift 50 pounds.In an 8-hour work day : standing / walking 6-8 hours.Hand use : single grasping, fine manipulation, pushing and pulling.Work requires bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures :90°F.
Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years or older to serve alcohol.Note
The wage range for this position is $19.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits" which may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable plan at date of hire. For additional information, visit our Whole Foods Market Careers site.
Equal Employment Opportunity
Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity / expression, age, marital status, disability, or any other legally protected characteristic. Hiring and promotion are based on qualifications for the position and business needs.
Application Note
We encourage candidates to apply via our site. Job postings may be shared on third-party sites but ensure information is current and accurate.
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