Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Were looking for a Customer Success to support our sales team and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.
What Youll Do :
Provide excellent customer service (a must!) , mainly over the phone, approximetly 40-50 phone calls dailyCall vendors to verify information and ensure accuracyAssist the sales team with follow-ups, lead updates, and customer touchpointsEnter and manage data in HubSpot CRMUpdate and analyze data from the ERP system to support sales and reportingTrack and analyze response rates and the effectiveness of different outreach strategiesKeep customer and vendor records accurate and organizedWhat Were Looking For :
Customer service experience is requiredFamiliarity with construction vendors or industry is a big plusStrong communication skills and confidence making phone callsDetail-oriented with accurate data entry skillsExperience with HubSpot or other CRM systems is helpfulAnalytical mindset to track outreach results and share insightsTeam player who is proactive and dependablePDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation : $20.00 - $24.00 per hour