Talent.com
System Support Specialist

System Support Specialist

OT Training SolutionsFulcher Landing, NC, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Summary / Scope of Work :

Provide technical support for computer and communications systems, ensuring they operate smoothly and reliably.

Job Description :

The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service.

Duties and Responsibilities :

  • Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues.
  • Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals.
  • Install, configure, and upgrade software, operating systems, and other applications.
  • Manage user accounts, including provisioning, access permissions, and password resets.
  • Assist with network troubleshooting and ensure connectivity is stable and secure.
  • Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations.
  • Train new and existing users on IT systems and best practices.
  • Collaborate with other IT teams and external vendors to resolve more complex issues.
  • Participate in special projects and initiatives, such as system deployments and upgrades.

Minimum Requirements :

  • US Citizenship
  • Prior experience in IT support or help desk role
  • Experience with help desk ticketing systems
  • Familiarity with network concepts and troubleshooting and remote desktop tools for providing support
  • Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach
  • Required Education

  • High school diploma or equivalent
  • A+ Certification from CompTIA
  • Desired Qualifications and Skills

  • Associate or BA in Computer science, engineering or a related discipline
  • Able to operate various operating systems, such as windows, Unix or macOS
  • Background in or working knowledge of the Military
  • Operations, Training Development, Doctrine Development, or Combat Development
  • Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be

    construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned.

    OT Training Solutions, LLC is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

    serp_jobs.job_alerts.create_a_job

    System Specialist • Fulcher Landing, NC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Physical Medicine and Rehabilitation MD - Mobile AL

    Physical Medicine and Rehabilitation MD - Mobile AL

    MRG ExamsGrand Bay, AL, United States
    serp_jobs.job_card.full_time +1
    MRG Exams is a premier provider of independent medical examinations, dedicated to supporting United States Veterans through the VA's disability benefits process. Our mission is to deliver thorough, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    flex jobs

    flex jobs

    Amazon FlexPerkinston, MS
    serp_jobs.job_card.full_time +1
    Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPAVancleave, Mississippi, us
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    AmazonIrvington, AL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPAVancleave, Mississippi, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote JobsIrvington, AL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Systems Support Specialists

    Systems Support Specialists

    The Peoples BankBiloxi, MS, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    NOTE : If you are reviewing this posting on an independent job board, you may start the application through the job board but you. Only completed applications will be considered.Posting End Date : unt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Help Desk Technician

    Help Desk Technician

    Staffers Inc.Gulfport, MS, US
    serp_jobs.job_card.full_time
    Serve as the primary point of contact by promptly answering the help desk phone and responding to support tickets.Communicate effectively and professionally with users at all technical levels.Utili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAVancleave, Mississippi, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    OCPAVancleave, Mississippi, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional

    Direct Support Professional

    Help at HomeGulfport, MS, US
    serp_jobs.job_card.full_time
    Help at Home is hiring caregivers in your community TODAY!.Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolPascagoula, MS, United States
    serp_jobs.job_card.full_time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shopper Team Member

    Shopper Team Member

    AmazonSaucier, MS
    serp_jobs.job_card.full_time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Information Systems Technician

    Information Systems Technician

    NavySemmes, AL, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Technician

    Product Technician

    Judge Consulting GroupMcHenry, MS, US
    serp_jobs.job_card.full_time
    The Senior Production Technician will report to the Production Manager or Production Supervisor and work alongside other Production Technicians, supporting technician staff throughout production an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPAVancleave, Mississippi, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Global Services Tech I

    Global Services Tech I

    Ashley Furniture IndustriesGulfport, MS, US
    serp_jobs.job_card.full_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Direct Support Professional

    Direct Support Professional

    Brandi's Hope Community ServicesPascagoula, MS, US
    serp_jobs.job_card.full_time
    Are you patient, kind, caring, down-to-earth? Are you the type of person who is willing to put the needs of the person you support as the primary focus of your attention while at work? If so, this ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionGrand Bay, Alabama, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Work from Home

    Work from Home

    HomeJobFinderBayou La Batre, AL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days