Honda BDC Sales Representative

Honda BDC Sales Representative

As a BDC Sales Representative, you're one of the most important team members at our Honda Vista Dealership. You're a critical point of contact, primarily for our Sales Department guests, and your communication is critical in creating a super experience. You will handle all incoming profit center calls for the Sales department, as well as performing follow up to invite guests to the dealership.

Job Details

What You'll Do :

• Communicate effectively with Sales guests according to their preferred method of communication
• Respond to guest and team inquiries in a timely fashion
• Make outbound follow up calls to improve Customer Satisfaction Index (CSI)
• Contact all 'no-shows' to reschedule any missed appointments
• Schedule prospective customers for test drive opportunities
• Provide order status updates, appointment reminders and handle recall campaigns
• Drive yourself and the team to maintain a super work environment and get better every day

What You'll Need :

What We Offer :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.