Health Department Administrative Clerk

Summary This position provides the following duties in support of the department-wide mission to provide fair opportunity for those in our community to achieve their full health potential :

• front desk reception and clerical support for Crook County Health Department
• greet clients, make appointments, notify clients when scheduled, and
• general front office tasks in a medical setting Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Electronic Health Record data entry

Customer service 2.

Initiative 3.

Verbal and written communication proficiency 4.

Ability and skill in working with the public (upset clients) 5.

Time management 6.

Ethical conduct 7.

Knowledge of community resources 8.

Ability to maintain confidentiality 9.

Ability to work evenings and weekends as necessary in a public health emergency and travel when required 10.

Ability to work in a fast-paced environment Performance Indicators 1.

Completion of all training and reporting requirements 2.

Timely response to organization-wide initiatives and requirements (i.e.

policy compliance, workforce surveys, training documentation) 3.

Contribution to a minimum of one organization-wide initiative per year (i.e.

Quality Improvement processes, reaccreditation, annual staff training implementation, department-wide meetings, et cetera) 4.

Timely submission of reporting requirements for each assigned program area, including Operational Plan outcomes recorded in performance management software 5.

Utilization of project management software and SharePoint to support department-wide initiatives including website and social media communications Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment This is a primarily clinical role, with some sedentary work; however, some filing, lifting, and carrying may be required.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The environment can be fast-paced, and clinics may be held in a variety of environments, indoors, outdoors, and on and off-site.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear.

The employee is frequently required to sit; stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms.

Ability to lift up to 20 pounds, twist, and bend.

Position Type and Expected Hours of Work This is a full-time position.

Typical days and hours of work are Monday through Friday, 8 : 00 a.m.

to 5 : 00 p.m.

Some weekends and evenings may be required for travel, events, and / or training.

This position qualifies for limited flexible scheduling options if / when coverage allows, as approved by the department Director.

Travel Local and regional travel for presentation, events, and training may be expected.

Required Education and Experience

Duties, responsibilities and activities may change at any time with or without notice.