Senior Specialist, Retail Visual Merchandising, Wayfair Stores

Senior Specialist, Retail Visual Merchandising, Wayfair Stores

– Wayfair

Overview

As a

Senior Specialist of Visual Merchandising

at Wayfair, you will shape the look and feel of our in‑store experience, translating our brand vision into dynamic, immersive displays that inspire customers and drive engagement. Reporting to the Department Manager, you will lead visual strategy and execution across key areas of the store, blending creativity, data, and collaboration to enhance how customers shop, explore, and connect with our products.

Responsibilities

Lead visual strategy : develop, execute, and refine seasonal and promotional visual strategies that align with brand guidelines, marketing campaigns, and sales goals.

Drive display excellence : create visually impactful, on‑brand displays that showcase product features, improve flow, and inspire purchase while maintaining high standards of organization and cleanliness.

Use data to guide decisions : analyze inventory movement, sales trends, and customer behavior to optimize product placement and recommend layout changes that enhance engagement and performance.

Own projects from start to finish : lead key visual initiatives such as new store launches, seasonal floorsets, and promotional rollouts, coordinating timelines and logistics with cross‑functional teams.

Coach and mentor : train Visual Specialists and Sales Associates on merchandising standards, visual storytelling, and presentation best practices.

Maintain store standards : conduct regular walkthroughs to ensure brand alignment across all visual elements and quickly adjust to evolving store needs.

Collaborate cross‑functionally : work with sales, marketing, and operations teams to connect visual merchandising efforts to broader business priorities and customer experience goals.

Inspire and innovate : stay current with industry trends and bring fresh, creative ideas to elevate how we tell our brand story in‑store.

Be a reliable partner : maintain a strong daily presence on the floor, communicate clearly, solve problems quickly, and bring professionalism to every shift.

Drive customer experience & engagement : create an inviting and inspiring shopping atmosphere through thoughtful visual storytelling, connecting with customers to understand their needs and making merchandising choices that enhance their overall retail journey.

Qualifications

3+ years in a visual merchandising role with growing responsibility, preferably in home furnishings, design, or large‑format retail.

Proven ability to manage complex, time‑sensitive merchandising projects with high attention to detail.

Strong communication and collaboration skills, with a passion for coaching others and leading by example.

Comfort using sales and inventory data to make informed visual decisions.

Strategic and creative problem‑solving ability to develop displays that drive inspiration and results.

Familiarity with visual merchandising tools, planogram interpretation, and experience with planogram software is a plus.

Willingness to work nights, weekends, and holidays based on business needs.

Physical ability to move, lift, and carry up to 50 lbs, climb ladders, and remain on your feet for extended periods.

Bachelor’s degree in Visual Merchandising, Retail Management, or related field, or equivalent work experience.

Physical & Environmental Requirements

Frequent standing, walking, reaching, and occasional sitting, climbing, balancing, and crawling.

Frequent stooping, kneeling, and crouching throughout the day.

Ability to lift and move up to 50 lbs independently on a regular basis; some projects may involve heavier items requiring assistance or equipment.

Good vision (close, distance, color, and peripheral) and depth perception.

Comfort in environments with varying temperature conditions.

Tolerance for moderate noise levels and physical activity.

Strict adherence to safety protocols.

Benefits

Competitive pay with performance‑based increases.

Professional development and advancement opportunities.

Health benefits (medical, dental, vision) starting on day one.

Paid time off and paid parental leave options.

401(k) with company match up to 4%.

Tuition reimbursement after 6 months of employment.

Wayfair employee discount on home goods and in‑store dining.

Access to a supportive and inclusive workplace culture.

EEO Statement

Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. We make reasonable accommodations for qualified applicants with disabilities unless it would impose an undue hardship on our business operations. If you need an accommodation, please let us know by completing our Accommodations for Applicants form.

Location & Compensation

Chicago, IL – $49,900.00‑$54,900.00 per year. Full‑time, Mid‑Senior level.

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