Program Analyst 1

Program Analyst 1

Oregon counts on us! Our Mission, Vision, and Values guide us as we serve Oregon taxpayers whose tax dollars support the critical infrastructure of Oregonians' daily lives.

Department of Revenue is recruiting for a Program Analyst 1 position. We are looking for talented, detail-oriented individuals to join our Business Division in the Oregon Special Business Programs (OSBP) Unit. This position is headquartered in our Salem office; however, the successful candidate may be eligible for in state hybrid work. Hybrid work consists of performing duties onsite in a standard office environment and working remotely.

In order to be considered for Department of Revenue recruitments, you must reside within the state of Oregon. Current Revenue employees who live outside of Oregon may apply and will be considered.

What You Will Be Doing

• Lead Quality Assurance Reviews : Evaluate audits, refunds, GenTax comments, return processing, and appeals for procedural compliance, accuracy, and adherence to departmental standards.
• Support Business Partner Compliance & Outreach : Respond to inquiries, deliver presentations, and build collaborative relationships with employers, tax practitioners, and external partners to promote understanding of OSBP policies and procedures.
• Manage Program Content & Agreements : Oversee updates to digital content and ensure timely review, revision, and execution of Interagency Agreements in coordination with legal and administrative teams.
• Analyze Data & Monitor Performance : Track trends and metrics, prepare regular reports on section progress, and use insights to inform program improvements.
• Coordinate Locality & Hazardous Substance Programs : Liaise with local governments on lodging tax administration and serve as the central contact for hazardous substance return processing with the State Fire Marshal and internal teams.

This Is What You Need To Qualify

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

The ideal candidate will possess the following desired skills and attributes :

What's In It For You

The State of Oregon offers a competitive and affordable health and benefits package, including excellent medical, vision and dental coverage, pension and retirement programs, paid holidays off, and personal business leave, as well as paid and accrued vacation leave, and sick leave. In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

How to Apply

Additional Information

The Oregon Department of Revenue strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. The Oregon Department of Revenue is an equal opportunity; an affirmative action employer committed to workforce diversity. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the desired attributes listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a non-traditional background. We would encourage you to apply, even if you don't meet every one of our attributes listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.