Talent.com
Restaurant Shift Leader

Restaurant Shift Leader

Potbelly - Sound Sandwich LLCIssaquah, Washington, United States, 98027
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Earn $20 to $23.00 plus tips! – Based on skills and qualifications!

  • You gotta have it HOT...hot peppers, hot sandwiches, hot pay!
  • Do you hunger for more?

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal : Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Sound Sandwich offers comprehensive medical, dental, and vision benefits along with group life insurance for our eligible salaried and hourly employees.

Job Title : Shift Leader

Department / Function : Operations

Location : Field, in Shop

Report to : General Manager / Assistant Manager

Details : Nonexempt

Travel Requirements : Rarely

GENERAL DESCRIPTION

Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to :

FOCUS

People

  • Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening / closing duties), providing feedback and training.
  • Know and support appropriate personnel policies, labor laws and safety procedures.
  • Ensure all security procedures are executed (safe procedures, open / close procedures etc.)
  • Transitions into opening / closing duties.

    • Customers

  • Make customers really happy.
  • Resolve customer complaints / issues.
  • Empowers Associates to make sure all customers leave happy.
  • Execute and support all food safety requirements and practices.

    • Sales

  • Lead Associates to open, transition, and close shifts without supervision.
  • Manage and organize the line and delegate duties to Associates.
  • Know and uphold standards for product quality.
  • Work the line as needed.
  • Ensure back-of-the-house procedural standards are met.
  • Promote sales on the shift through executing the marketing plan within the four walls.

    • Profits

  • Control food costs, labor, waste, and cash on the shift.
  • Count drawers and follow proper daily cash handling procedures.

    • ESSENTIAL PHYSICAL FUNCTIONS

  • Must have the ability / stamina to work a minimum of 40 hours a week.
  • Ability to stand / walk for 8-9 hours per day and sit for 1-2 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish.
  • Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.

    • EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Advantage and Our Values.
  • Minimum of 1 year supervisory experience in a restaurant or retail environment.
  • Minimum educational requirement : High School degree.
  • Must be able to work a minimum of 2 opens and / or closes per week.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
  • Exceptional customer service skills.
  • Strong communication skills, both written and verbal.
  • Strong organizational skills and the ability to multi-task.
  • Strong interpersonal skills.
  • Ability to train and coach others.
  • Must be able to demonstrate strong leadership skills at all times.
  • Must be a strong team-player.
  • Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.

    • You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

    PI208272e9e5b8-30511-36387161

    serp_jobs.job_alerts.create_a_job

    Restaurant Shift Leader • Issaquah, Washington, United States, 98027

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Domino's Shift Leader - Snohomish (7161)

    Domino's Shift Leader - Snohomish (7161)

    Domino's PizzaSnohomish, WA, US
    serp_jobs.job_card.full_time
    Domino's Shift Leader - Snohomish.JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Panda Restaurant GroupLake Stevens, WA, US
    serp_jobs.job_card.full_time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Supervisor

    Shift Supervisor

    Red RobinLynnwood, WA, United States
    serp_jobs.job_card.full_time +1
    Shift Supervisor Hiring Range : $19.Shift Supervisor Full Compensation Range : $19.Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loya...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Food Delivery Driver

    Food Delivery Driver

    Uber eatsNorth Bend, WA, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Valet Attendant

    Valet Attendant

    Snoqualmie Casino & HotelSnoqualmie, WA, US
    serp_jobs.job_card.full_time
    Swing (Full-time) and Day (Casual).Full-time and casual, non-exempt.The role offers a potential career earning trajectory reaching up to $26. Free meals, parking, paid breaks, 40c / gallon gas discoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Restaurant Shift Leader

    Restaurant Shift Leader

    Potbelly - Sound Sandwich LLCBothell, Washington, United States, 98011
    serp_jobs.job_card.full_time
    Based on skills and qualifications!.Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead Line Cook, Winter 25 / 26

    Lead Line Cook, Winter 25 / 26

    Crystal MountainEnumclaw, WA, US
    serp_jobs.job_card.full_time
    Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA.WORK AND PLAY IN THE MOUNTAINS.Join our team of big mountain adventurers at the largest ski resort in Washington!.He...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Chick-fil-ASeattle, WA, US
    serp_jobs.job_card.full_time +1
    At Chick-fil-A, we are seeking developed leaders to support the business.Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Pizza HutEnumclaw, WA, US
    serp_jobs.job_card.full_time
    There are those who believe it's the cheese that makes a great pizza.And others who swear it's the sauce.Some say it's the toppings, or the crust, or the pineapple. But the truth is, great pizza is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Domino's Shift Leader - Mill Creek / Seattle Hill Rd. (7085)

    Domino's Shift Leader - Mill Creek / Seattle Hill Rd. (7085)

    Domino's PizzaSnohomish, WA, US
    serp_jobs.job_card.full_time
    Domino's Shift Leader - Mill Creek / Seattle Hill Rd.JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Ivars, Inc.Seattle, Washington, United States, 98133
    serp_jobs.job_card.full_time
    Ivar's, the premier seafood restaurant company in the Pacific Northwest, is now hiring high-energy Shift Leaders for our quick-service location at 13448 Aurora Avenue North in Seattle.These employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Restaurant Team Leader

    Restaurant Team Leader

    Pars Group LLCEverett, Washington, United States, 98201
    serp_jobs.job_card.full_time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in Box Inc.The indepe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Restaurant Manager

    Assistant Restaurant Manager

    Pizza HutMonroe, WA, US
    serp_jobs.job_card.full_time
    STATE ROUTE 2, Monroe, WA ID#0f70a867-fe9a-4973-b96d-acad0133258d.There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce.Some say it's the toppings...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Lead - Redmond

    Shift Lead - Redmond

    Peets CoffeeRedmond, WA, US
    serp_jobs.job_card.full_time
    Supervisor Opportunity at Peet's.Peet's is currently seeking passionate Supervisors.The Shift Lead models the unwavering commitment to mastery by ensuring unequaled quality and service.They focus o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Lead

    Shift Lead

    Reshet LLCIssaquah, Washington, United States, 98027
    serp_jobs.job_card.full_time +1
    Fatburger is hiring a shift Lead / Manager to our Issaquah store.Come work at the best burger place in town!.We are looking for smiling, energetic and excited team members to join our team.Flexible S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Shift Supervisor

    Shift Supervisor

    WKS Restaurant GroupIssaquah, Washington, United States, 98029
    serp_jobs.job_card.full_time
    Listed wages are based on company-wide ranges.Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Deliver Food with Uber Eats

    Deliver Food with Uber Eats

    Uber eatsNorth Bend, WA, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Restaurant Shift Lead - Washington

    Restaurant Shift Lead - Washington

    Qdoba RestaurantsSeattle, Washington, United States, 98158
    serp_jobs.job_card.full_time
    The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager.The Shift Lead follows standard operational procedures for living the Brand Values and hel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Domino's Shift Leader - Marysville, WA (7028)

    Domino's Shift Leader - Marysville, WA (7028)

    Domino's PizzaMarysville, WA, US
    serp_jobs.job_card.full_time
    Domino's Shift Leader - Marysville, WA.JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Domino's Shift Leader - North Everett 7134

    Domino's Shift Leader - North Everett 7134

    Domino's PizzaEverett, WA, US
    serp_jobs.job_card.full_time
    Domino's Shift Leader - North Everett 7134.Assistant Manager Pay Range : $20.PLUS POTENTIAL BONUS ranging from $100.Never been a better time to join Domino's! New Store, New equipment! New crew! Lot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30