Patient Access Representative | Guest Services | PRN

Sanford Health Patient Access Representative

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift :

8 Hours - Varied Shifts (United States of America)

Scheduled Weekly Hours :

Salary Range :

$16.25 - $23.00

Union Position : No

Department Details :

If you are looking for a fun and exciting place to work where you can advance your career, Patient Access is for you. The hours vary depending on the department needs. This position would cover shifts when staff are on PTO or out due to illness or on leave. It's a great position for someone looking to make extra money to possibly supplement their income. We offer an evening / weekend differential and holiday pay. Join our team!

Summary :

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

Job Description : REGISTRATION

• Greet patients & verifies demographics
• Creating, scanning & routing documents or electronic forms
• Inform patients what the document is & capture signatures on necessary paperwork
• Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
• Collects co-payments, pre-payments, and payments on account balances
• May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

ADDITIONAL DUTIES MAY INCLUDE

Qualifications :

High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and / or settings.

Sanford is an EEO / AA Employer M / F / Disability / Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.