Senior ServiceNow Business Analyst

A company is looking for a Senior ServiceNow Business Analyst to lead the requirements lifecycle for complex ServiceNow initiatives.

Key Responsibilities

Translate strategic business goals into compliant ServiceNow solutions

Design and document business processes, workflows, and functional specifications

Guide system and user acceptance testing to ensure quality benchmarks are met

Required Qualifications

U.S. Citizenship is required

Minimum 5 years of business analysis experience, preferably in a government environment

Hands-on experience with ServiceNow and its common modules

Proficiency in developing business process documentation using Microsoft Visio or similar tools

Experience translating business needs into detailed technical requirements