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Senior User Experience Researcher

Senior User Experience Researcher

MediabistroWorkFromHome, MA, United States
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Overview

Senior User Experience Researcher – MathWorks. MathWorks has a hybrid work model that enables staff members to split their time between office and home. Learn more at

Would you like to join a User Experience team that is solving new and exciting design problems in Simulink, with a focus on integrating Generative AI capabilities into model-based design? Join our cross-functional team and steer projects through the full process, from understanding users and their needs to testing concepts and prototypes, through launch and monitoring solutions in the market.

We’re dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are :

  • Energized by talking to customers and love tackling exciting problems
  • Passionate about the user experience and want to join a dynamic UX team
  • Interested in being a core member of the development team that builds products that make the world a better place
  • Interested in improving programming and model-based design workflows for scientists and engineers

Our user experience team has over 100 professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.

Learn more about our UX department. MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

  • Identify which user research methods to use to answer questions about users and design directions based on projects’ needs, goals and constraints
  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
  • Act as an advocate for our technical users
  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
  • Contribute to requirements and collaborate on design documents

    • Qualifications

  • A bachelor’s degree and 6 years of professional work experience (or a master’s degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required
  • STEM Degree (e.g., Industrial or Mechanical Engineering, Electrical Engineering, Computer Science, Statistics, Cognitive Sciences, Human Computer Interaction, or other relevant degree)
  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)
  • Experience with a variety of quantitative and qualitative research methodologies
  • Knowledge of MATLAB, Simulink, other programming languages (Python, C++, R, or JS), or GitHub is a plus

    • Employment type

  • Full-time

    • Seniority level

  • Mid-Senior level

    • Location

  • Natick, MA (and Bangkok-based roles with relocation)

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