Director Information Security

Overview

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Location : Remote

Reports to : VP, Black Lotus Security Group

Clearance Required : Active TS / SCI with CI polygraph

About Black Lotus Security Group

Black Lotus Security Group (BLSG) is Lumen Technologies' advanced threat intelligence and network engineering organization. BLSG combines global internet telemetry, large-scale analytics, and deep security engineering expertise to uncover, disrupt, and defend against the most sophisticated cyber threats. Our mission is to protect critical infrastructure, enterprises, and governments by transforming raw network visibility into actionable intelligence and resilient security solutions. Through close collaboration with customers, partners, and the broader security ecosystem, BLSG delivers scalable defenses that safeguard the world's most complex networks.

The Main Responsibilities

The Principal Information Security Engineer Director, Information Security will support high-value public- and private-sector customers. You will be primarily responsible for deploying, configuring, and securing network security gear, with a strong emphasis on optical fiber installation, testing, and maintenance. You will focus on hands-on implementation, troubleshooting, and support in complex environments, while collaborating with internal teams and customers to ensure resilient and secure solutions.

What Youll Do

• Deploy, configure, and maintain routers, switches, firewalls, and VPNs across data center and field environments.
• Install, terminate, and test optical fiber (single-mode and multi-mode), and end-to-end troubleshooting.
• Serve as a trusted technical contact for customers, vendors, and peers during deployments and escalations.
• Produce clear, reusable technical documentation including network diagrams, Methods of Procedure (MoPs), and runbooks.
• Identify risks during deployment and ensure adherence to compliance and government security standards.
• Collaborate with cross-functional teams to integrate security into network design and deployments.
• Travel domestically as required to support surveys, installations, and cutovers.
• Perform advanced troubleshooting of network security issues and escalations to restore service quickly and prevent recurrence.
• Define and execute repeatable lab and field test procedures; help standardize deployment patterns and acceptance criteria.
• Coordinate activities with vendors, internal teams, and customer stakeholders to meet scope, schedule, and quality objectives.
• Contribute to peer knowledge transfer and the documentation of best practices and lessons learned.

Who You Are

You are a hands-on engineer who thrives in complex, mission-critical environments. You communicate with clarity, drive accountability through partnership, and can translate strategy into executable tasks in the field. You bring a bias for action, meticulous documentation habits, and the ability to apply structure to ambiguity while engaging stakeholders professionally.

What We Look For in a Candidate

Preferred Qualifications

Success in This Role

Additional Details

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges :

$149,084 - $198,779 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$156,539 - $208,718 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$163,993 - $218,657 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We\'re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process

Learn more about Lumen\'s :

Benefits (https : / / jobs.lumen.com / global / en / benefits-statement)

Bonus Structure

LI-Remote

What to Expect Next

Requisition # : 339752

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https : / / jobs.lumen.com / global / en / faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline

09 / 24 / 2025

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