Automotive Service Quick Lane Technician - Riverside Ford

Job Description

Job Description

Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

The Service Quick Lane Technician creates an exceptional customer experience while creating customer loyalty. The Service Quick Lane Technician will also be responsible for the diagnostics and repairs of our customers and dealerships vehicles. As the Service Quick Lane Technician your role will include but not be limited to the following :

Requirements

• Must be able to operate a vehicle
• Know and understand the dealership computer systems
• Attend company and factory training
• Stay current with manufacturer warranty requirements
• Knows and understands the Snell Privacy and Information Security Policies and adhere to the requirements.
• Ability to establish and maintain good relationships with customers and co-workers.
• Ability to answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs.
• Knowledge of automotive systems in general
• Ability to review service orders and inspect the vehicle for necessary repairs
• Knowledge of new models and product improvements, based on technical service bulletins, etc.
• Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
• Ability to communicate well with co-workers throughout repair process
• Other duties as assigned
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)

Benefits