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ITSM Business Analyst

ITSM Business Analyst

VirtualVocationsFairfax, Virginia, United States
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A company is looking for an ITSM Business Analyst.

Key Responsibilities

Analyze business requirements and collaborate with client teams to implement ServiceNow ITSM solutions

Document business requirements and lead stakeholder forums for ITSM process improvements

Develop training materials and metrics to measure the effectiveness of ITSM processes

Required Qualifications

Bachelor's Degree with 5 years of experience

Minimum of 2 years of experience in ServiceNow IT service management and ITIL processes

Minimum of 2 years of experience in business analysis and requirements gathering

Familiarity with AI, specifically ServiceNow Now Assist is preferred

Experience with Agile project management methodologies is a plus

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Analyst • Fairfax, Virginia, United States

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IT Operations Analyst

IT Operations Analyst

VirtualVocationsAlexandria, Virginia, United States
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Systems Analyst

Systems Analyst

Bering Straits Native CorporationFalls Church, VA, US
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Systems Administrator

Systems Administrator

Leonardo DRSFrederick, MD, United States
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Change Implementation Consultant

Change Implementation Consultant

VirtualVocationsWashington, District of Columbia, United States
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Solutions Architect - MarTech

Solutions Architect - MarTech

VirtualVocationsAlexandria, Virginia, United States
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P21 Business Analyst

P21 Business Analyst

VirtualVocationsAlexandria, Virginia, United States
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Senior Citrix Engineer

Senior Citrix Engineer

VirtualVocationsAlexandria, Virginia, United States
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Applications Developer 3

Applications Developer 3

VirtualVocationsAlexandria, Virginia, United States
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Florida Licensed Advanced Application Analyst

Florida Licensed Advanced Application Analyst

VirtualVocationsRockville, Maryland, United States
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Solutions Architect

Solutions Architect

Enterprise Community PartnersColumbia, MD, United States
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Client Implementations Architect

Client Implementations Architect

VirtualVocationsAlexandria, Virginia, United States
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Senior Consultant Business Analyst

Senior Consultant Business Analyst

VirtualVocationsAlexandria, Virginia, United States
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Associate Systems Consultant

Associate Systems Consultant

VirtualVocationsWashington, District of Columbia, United States
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AI Implementation Specialist

AI Implementation Specialist

VirtualVocationsAlexandria, Virginia, United States
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Solutions Architect - Capital Markets

Solutions Architect - Capital Markets

VirtualVocationsAlexandria, Virginia, United States
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Global Solution Architecture Lead

Global Solution Architecture Lead

VirtualVocationsAlexandria, Virginia, United States
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Senior Systems Integration Developer

Senior Systems Integration Developer

VirtualVocationsAlexandria, Virginia, United States
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Lead Integration Engineer

Lead Integration Engineer

VirtualVocationsAlexandria, Virginia, United States
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AI Tools Subject Matter Expert

AI Tools Subject Matter Expert

VirtualVocationsAlexandria, Virginia, United States
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Operations System Analyst, NA

Operations System Analyst, NA

Vantage Data CentersAshburn, VA, United States
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