Tend is hiring : Template - Assistant Studio Manager in New York

Overview

Tend was founded to make going to the dentist something people actually look forward to. We blend thoughtfully designed studios, top-tier clinical care, advanced technology, and a hospitality-driven mindset to create a dental experience that’s human, personalized, and exceptional from start to finish.

Since launching in 2019, we’ve delivered care to over 100,000 patients across New York, Washington DC, Boston, Atlanta, and Nashville. With thousands of five-star reviews and over 650 passionate team members, Tend is one of the fastest-growing and highest-rated dental brands in the country — and we’re just getting started.

Whether you’re delivering care in our studios or supporting our growth behind the scenes, every role at Tend contributes to reimagining the future of dental health — for patients and for the people who care for them.

We’re growing fast — and we’re looking for values-driven, mission-aligned talent to grow with us.

At Tend, we’re reimagining what dentistry can be. As an Assistant Studio Manager, you’ll support the Studio Manager in running day-to-day operations while keeping our focus on delivering “Dental Done Differently.” This role blends hospitality, operational excellence, and team leadership to ensure both our guests and our studio team members feel cared for every step of the way.

What You’ll Do

• Support the Studio Manager in daily operations, including scheduling, inventory, and opening / closing routines.
• Manage front desk operations and lead the front desk team through interviewing, training, coaching, and performance feedback.
• Maintain a strong understanding of insurance, schedule management, and treatment planning to support studio performance.
• Deliver financial presentations and track results to help meet revenue goals.
• Partner with the Studio Manager and broader teams (member experience, revenue cycle) to support a seamless guest journey.
• Organize and lead specialty treatment days (orthodontics and oral surgery).
• Oversee ordering of supplies, including Amazon shipments, and manage studio inventory.
• Optimize provider scheduling to balance team efficiency and guest needs.
• Drive patient (member) retention through outreach and follow-ups for unscheduled treatment.
• Provide warm, consistent hospitality for every guest — whether in-studio, by phone, or by email.
• Collaborate with the entire clinical and non-clinical team to ensure high-quality guest and team experiences.
• Take initiative to identify and complete tasks without direct supervision.

Who You Are

At Tend, our values guide everything we do — how we care for our guests, how we work together, and how we grow as a team.

Tend Values

Role-Based Competencies

What You Have

Physical Requirements

This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend :

Pay Range : $1 USD - $2 USD

The Tend Difference

The highest standard of care, anywhere. At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.

A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.

Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care.

Tend is an Equal Opportunity Employer. We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice : Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policyhere.

Pay Range details, location, and other postings listed in this description are provided for context and do not constitute a contract of employment.

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