Field Technician (1 Hour Weekly)

About National Water Services

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first FreshPure Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co-ops across the United States and Canada. At FreshPure Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

Overview :

We are seeking a dedicated and reliable Field Technician to join our team in Burlington, MA. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

Job Duties :

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
• Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
• Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
• Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
• Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
• Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
• Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

Requirements :

Pay & Work Hours :

Additional Information :

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!

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