Business Analyst

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Skills :

Experienced in Scrum / Agile SDLC; working with scrum masters and product managers to achieve overall sprint management

Comfortable working with JIRA / Atlassian products and comfortable using Slack

Proactively identifing and remove roadblocks

Facilitating work with downstream technical stakeholders

User Acceptance Testing

Working seamlessly across Product Management, UX, and various stakeholders to drive actionable requirements

Key Skill Requirements

Agile / Scrum Experience - Strong foundational experience in agile environments.

Integration & API Knowledge - Ability to troubleshoot and work effectively with integrations (critical from team perspective).

Payment / Point-of-Sale (POS) - Familiarity with payment processing or POS environments (hardware + software).

Candidates with both hardware and software experience are prioritized.

Performance Metrics (KPI / SLA)

Evaluated per project

Focus on :

Quality of requirements

Customer satisfaction

Number of reworked tickets

Bugs / defects

• Skills

Business analysis, Requirements gathering, Sql, Scrum, Agile, UAT, Requirement refinement

3-5 years of experience

Product managers that support the Genuis restaurant POS system

New features and functionality that integrate into digital menu boards and be compliant

Look into confluence and review past documentation and schedule calls as needed to get additional info

Work with cross functional teams

Will verify requirements and be a part of UAT against requirements

Work streams : launching a third party delivery system, launching a new version of a wireless handset, lots of different workstreams related to updating POS / customer experience / etc.

• Pay and Benefits

The pay range for this position is $30.00 - $30.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Oct 25, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.