AR Collections Specialist (New Berlin)

Direct Hire

Hybrid after 3-4 months onsite for training and relationship development

Must have :

2+ years Construction Collections experience (this could be in any type of construction or sub contractor)

Experience with AIA / Lien Laws in WI and multiple states (please specify)

Excel - ideally has worked with VLookups and Pivot Tables

Nice to have :

Knowledge of retainage rules

Position Summary

The Accounts Receivable Collections Specialist is responsible for managing outstanding receivables across all client accounts, including general and subcontractors. This role ensures timely payment collection, supports healthy cash flow, and strengthens customer relationships. Success in the role requires a strong understanding of construction billing processes, lien rights, retention, and job cost accounting.

Key Responsibilities

Proactively follow up on past-due invoices through phone, email, and written communication, establishing payment arrangements and monitoring compliance.

Resolve billing disputes and issues promptly to prevent delays while maintaining a professional, customer-focused approach.

Maintain accurate documentation of collection activity and recommend accounts for escalation, lien filing, or legal action when necessary.

Provide back-up support for the Cash Application Specialist.

Identify recurring payment delays, collaborate with the team to improve billing accuracy, and recommend strategies to reduce DSO and enhance efficiency.