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Leader - Data, Analytics, & Business Intelligence

Leader - Data, Analytics, & Business Intelligence

ITA Group IncWest Des Moines, IA, US
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Job Description

Job Description

POSITION PURPOSE

The Leader- Data, Analytics & Business Intelligence leads the enterprise-wide data strategy, ensuring data is a trusted, accessible, and actionable asset across the organization. This role oversees data governance, architecture, analytics, business intelligence, automation and Artificial Intelligence (AI) and Machine Learning (ML) initiatives. This role requires a strategic thinker and hands-on leader who can align data capabilities with business priorities, drive innovation, and foster a culture of data literacy and accountability.

Direct Reports :

Manager – Data Solutions

Director – Analytics & Decision Support

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS

Strategic Leadership & Vision

  • Define and execute a comprehensive enterprise data strategy aligned with ITA Group’s business goals.
  • Serve as a trusted advisor to executive leadership on data-driven opportunities and risks.
  • Build and lead a high-performing team across analytics, engineering, governance, and AI / ML.
  • Champion a culture of data literacy, ethical data use, and continuous improvement.

Data Governance & Compliance

  • Establish and maintain robust data governance frameworks, policies, and stewardship models.
  • Ensure compliance with data privacy laws and internal security standards.
  • Promote data quality, integrity, and ethical use across all business units.

    • Data Architecture & Integration

  • Oversee the design and implementation of scalable, on-prem and cloud-based data platforms and pipelines.
  • Ensure seamless integration of data from internal and external sources to support enterprise reporting and analytics.
  • Partner with IT and business stakeholders to modernize legacy systems and enable real-time data access.

    • Data Preparation & Automation

  • Develop and implement data preparation processes to ensure data quality and consistency.
  • Leverage automation and orchestration tools to streamline data workflows and improve efficiency.
  • Collaborate with cross-functional teams to ensure data readiness for AI, automation, analytics and reporting.

    • Analytics & Business Intelligence

  • Lead the development of advanced analytics and BI capabilities to deliver actionable insights.
  • Collaborate with business leaders to define KPIs, dashboards, and performance metrics.
  • Promote self-service analytics and data democratization through training and enablement.

    • AI & Machine Learning

  • Drive the adoption of AI / ML technologies to enhance forecasting, personalization, and operational efficiency.
  • Partner with Shared Services AI Consultants to identify, pilot, and scale AI use cases.
  • Ensure responsible and ethical AI practices, including transparency, fairness, and accountability.

    • LEADER ACCOUNTABILITIES

  • Review candidates for areas of responsibility, conduct interviews, and make hiring decisions based on input from People & Culture. Submit Personnel Requisitions, Employment Information forms and other necessary documents in accordance with People & Culture and Business Management System procedures.
  • Administer the annual review process, including writing or revising position descriptions, preparing performance evaluation responses and / or conducting appraisal conferences and making appropriate salary recommendations.
  • Maintain confidentiality on all matters pertaining to company business and personnel issues.
  • Supervise staff in accordance with company policies and procedures.
  • Implement corporate initiatives and formulate defined objectives to support enterprise or business unit goals.
  • Set budgets; monitor and control expenses.
  • Track and report scorecard results to senior leaders.

    • CORPORATE ACCOUNTABILITIES

  • Provide prompt, courteous and exemplary service to all customers, both external and internal, in accordance with ITA Group’s Corporate Mission, Vision, Values and Beliefs. Demonstrate courtesy and professionalism, consistently providing a timely response, based on departmental guidelines, to every customer service inquiry.
  • Support ITA Group’s commitment to quality by developing and maintaining position-specific procedures, process instructions and / or forms.
  • Attend work on a regular basis and adhere to all guidelines as outlined in the ITA Group Team Member Handbook .
  • Accept responsibility for personal and professional development.

    • POSITION REQUIREMENTS

  • Bachelor’s degree in Data Science, Computer Science, Information Systems, or related field; or equivalent work experience.
  • At least 10 years of progressive experience in data strategy, analytics, and governance, with at least five years in a leadership role.
  • Experience in professional services, marketing, or engagement-focused industries is a plus.
  • Proven track record of leading enterprise data transformations and building high-performing teams.
  • Deep knowledge of data platforms, tools, and technologies.
  • Experience with both on-prem and cloud data ecosystems and modern data architectures.
  • Familiarity with AI / ML frameworks and tools.
  • Strong executive presence with the ability to influence and align cross-functional stakeholders.
  • Excellent communication skills, with the ability to translate complex data concepts into business value.
  • Demonstrated ability to manage competing priorities and drive results in a fast-paced environment.
  • Passion for innovation and continuous improvement.
  • Strong business acumen and understanding of how data drives customer and operational value.
  • Ability to listen, understand, and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
  • Ability to work the time necessary to complete projects or meet deadlines.
  • Ability to maintain confidentiality regarding salary and personnel issues.

    • To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and / or ability required.

    ITA Group, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Company.

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