Security Officer - Commercial Front Desk Attendant
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Commercial Front Desk Attendant in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a prominent commercial real estate location, you will play a key role in welcoming visitors and supporting a positive environment. Your responsibilities will focus on monitoring the front desk, assisting guests and tenants, and serving as the first point of contact for security-related matters. By providing excellent customer service and clear communication, you will help to deter incidents while fostering a professional atmosphere. Allied Universal values agility, reliability, innovation, and a caring culture that puts people first-making this an exciting opportunity to grow and contribute as part of a dedicated team.
Position Type : Full Time
Pay Rate : $19.65 / Hour
Job Schedule : Day Time
Mon 11 : 00 PM - 07 : 00 AM
Thur 11 : 00 PM - 07 : 00 AM
Fri 11 : 00 PM - 07 : 00 AM
Sat 11 : 00 PM - 07 : 00 AM
Sun 11 : 00 PM - 07 : 00 AM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Greet and assist visitors, employees, and / or tenants in a professional manner at the front desk.Monitor access to the location, verify identification, and assist with visitor management procedures according to site-specific policies.Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.Operate access control systems and observe surveillance equipment to help to deter unauthorized entry and / or suspicious activity.Communicate clearly and promptly with Allied Universal management, site personnel, and emergency responders regarding security-related matters.Document daily activities, incidents, and / or unusual occurrences accurately in site logs or Allied Universal reporting systems.Provide customer service to clients by carrying out security-related procedures and supporting emergency response activities as required.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Must be at least 21 years of age.Comfortable using a computer or tablet is preferred.Customer service experience is preferred.CPR certification is preferred.Loss prevention experience is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.