Senior Field Engineer

A company is looking for a Senior Field Engineer to drive customer adoption and expansion of software solutions.

Key Responsibilities

Maintain strong relationships with key client stakeholders and document their business goals

Provide technical guidance and support to clients while managing the implementation of solutions

Collaborate with Sales and Product teams to identify customer needs and provide feedback for product improvement

Required Qualifications

8+ years of experience in customer-facing software onboarding or system administration roles

Proficiency in Linux administration and hands-on experience with major public cloud providers (AWS, GCP, Azure)

Strong understanding of Kubernetes and prior hands-on experience; relevant certifications are a plus

Experience with security principles and technologies such as SSH, PKI, and 2FA

Exceptional hands-on software troubleshooting and debugging skills