Outpatient Therapy Program Supervisor

Program Supervisor – Outpatient Therapy (OPT)

Location : Charlotte, NC (In-Person)

Schedule : Monday–Thursday, 10 : 30 AM – 5 : 00 PM | Fridays reserved as flex / mental health day

Employment Type : Part-Time, W-2

Pay : $22 – $25 per hour

About the Role :

TSG Behavioral Health & Community Services is seeking a Program Supervisor (Qualified Professional) for our Outpatient Therapy (OPT) program in Charlotte. This is a non-clinical leadership role that blends program oversight, therapist accountability, documentation quality, and service coordination for clients .

Working under the direction of the Clinical Director , the Program Supervisor ensures therapists stay compliant and engaged, while also helping link clients to resources, monitor follow-through, and coordinate services that support client goals.

This is an excellent role for a Qualified Professional (QP) who is organized, detail-oriented, and motivated to lead and support both staff and clients.

Key Responsibilities :

Therapist Oversight & Accountability :

• Serve as the in-office point of contact for therapists during scheduled hours.
• Hold weekly performance check-ins (non-clinical) and lead team meetings.
• Monitor therapist responsiveness, caseload activity, and follow-through.
• Escalate unresolved performance or compliance issues to the Clinical Director.

Documentation & Compliance Support :

Client Service Coordination (QP Functions) :

Program Operations :

Qualifications :

Master’s in Human Services + 1 year MH / DD / SAS experience, OR

Compensation & Benefits :

Why Join Us?

This is a unique opportunity for a Qualified Professional to step into a program leadership role without therapy or assessment responsibilities. You’ll oversee therapists, ensure compliance, coordinate client services, and serve as a key link between the team and the Clinical Director.

If you’re ready for a structured, supportive leadership role in community-based mental health, apply today to become our Program Supervisor – OPT.

About Us

The Ship Group Holdings is dedicated to advancing lives and empowering individuals to deliver exceptional customer experiences daily. With operations spanning two countries and over seven years of service, we have successfully launched more than 20 community initiatives, achieving a 98% client satisfaction rate. Our diverse network includes brands such as Resolute Home Care, TSG Transportation, The Black Therapy Network, and TSG Behavioral Health & Community Services, all committed to fostering growth and development among our employees and the communities we serve.

About The Ship Group Services LLC. :

The Ship Group Holdings is dedicated to advancing lives and empowering individuals to deliver exceptional customer experiences daily. With operations spanning two countries and over seven years of service, we have successfully launched more than 20 community initiatives, achieving a 98% client satisfaction rate. Our diverse network includes brands such as Resolute Home Care, TSG Transportation, The Black Therapy Network, and TSG Behavioral Health & Community Services, all committed to fostering growth and development among our employees and the communities we serve.