Job Description
Job Description
My Pet's Place in Buford, Georgia is looking for a CSR / Lodging Tech with growth opportunities at our boarding / daycare / grooming facility. My Pet’s Vet, a successful veterinary hospital, has added more services for our clients by providing them a place they feel happy and comfortable bringing their fur babies for playtime and / or overnight stays. Help us deliver an outstanding experience for our furry guests. At My Pet’s Place, our goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation, acknowledging achievements using frequent pay evaluations, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work.
Responsibilities and Duties
The Lodging Technician is responsible for the cleanliness and comfort of our guests.
- Work with a sense of urgency & intent
- Deliver outstanding client service through knowledge of products services and benefits available
- Follow through with all commitments made to clients and / or team members in a timely manner.
- Complete daily, weekly, and monthly chores.
- Partner with the Playtime staff during morning Buddy times, ensuring proper supervision, and care of pets as needed
- Ensure all necessary documentation of meals, potty breaks and that all interactions are completed.
- Complete pet’s intro and exit evaluations.
- Ensure each pet received outstanding service by providing safe, enjoyable experience during each and every interaction.
- Clean lodging areas
Qualifications and Skills
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.This is a trainable position but having some previous experience in the pet industry is a plus.A commitment to outstanding client service.Education : High School or EquivalentStanding or walking 90% of scheduled shiftsRequired to lift, move, and carry up to 40lbsAbility to control and walk a dog with a leash Work flexible shifts including nights, some weekends, and holidays.Ability to be flexible and willing to work extended hours when necessary.Company Benefits and Perks
Flexible ScheduleFree Wellness Plans for Personal PetsEmployee Training Programs with Completion BonusProfit Sharing BonusPaid Time Off401(k) Plan with Matching ContributionsHealth, Dental, and Vision Insurance PlansShort- and Long-Term Disability PlansLife insurance and Accident / Critical Insurance PlansE04JI8008n5o407jfil