Talent.com
Operations Manager - Commercial Pest Control

Operations Manager - Commercial Pest Control

Sprague Pest SolutionsLodi, California, United States, 95240
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Lead with Purpose. Grow with Sprague.

Are you ready to take the next step in your leadership journey with a company that’s redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Sacramento to San Francisco Bay areas. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference.

What you'll do :

  • Train technicians to locate, identify, destroy, control, and repel pests
  • Review routing and scheduling for improvements to efficiency
  • Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken
  • Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service
  • Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work
  • Travel throughout the branch territory, from San Francisco bay area, to Modesto, Stockton, Santa Rosa, and Sacramento

What we do at Sprague :

Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What you’ll get working here :

  • Salary : $78,000-85,000 per year plus annual bonus
  • A take-home service vehicle with gas card
  • Company-provided phone, laptop, uniforms, and safety equipment
  • On-the-job training and licensing
  • Pride in your work and the Sprague mission
  • A supportive team environment based on family values
  • Unlimited growth opportunities, with tuition assistance and leadership training
  • Benefits :

  • Health, Vision, Dental Insurance within 30 days of hire
  • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
  • Paid time off : Personal time available day 1, holiday and vacation time after 90 days
  • Childcare assistance and college savings plan
  • Note : We are hiring two Operations Managers to support our growing business. These positions are based out of our West Sacramento Branch and share a service territory that spans the San Francisco Bay area north to Santa Rosa, south to Gilbert and Salinas, East through Stockton to the Nevada border and north to Oroville.

    Must haves for this job :

  • High school diploma or equivalent
  • Valid Driver’s License and Satisfactory Motor Vehicle Record
  • Attention to detail and high standards of work quality
  • Hunger for knowledge and professional development
  • Competitive approach to both individual and team performance
  • Willingness to travel throughout entire service territory
  • Nice to haves for this job :

  • 3+ years' experience in pest management
  • 2+ years’ experience in managing people and business operations
  • 1+ years’ experience in customer service, retail, food service, or hospitality
  • Pest control, industrial, or safety certifications
  • Pre-Hire Screening Requirements :

  • 5+ years Satisfactory Motor Vehicle Record
  • Criminal Background Check : Federal, State, County
  • Education & Employment Verification
  • DOT Physical with 5-Panel Drug Screen
  • All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description :

    Position Summary

    Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others.

    Essential Duties and Responsibilities

  • Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken.
  • Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients.
  • Review routing and scheduling for improvements to efficiency.
  • Perform Quality Assurance audits at client sites.
  • Coach Service personnel to achieve performance goals.
  • Communicate and train technicians on new programs, processes and equipment.
  • Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc.
  • Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests’ biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems.
  • Assist in maintaining and monitoring inventory of supplies within standards
  • Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met.
  • Prepare client bids for special services, including fumigations and bird work.
  • Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required.
  • Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services.
  • Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair.
  • Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily.
  • Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing.
  • Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times.
  • Qualifications and Requirements

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Knowledge, Skills and Abilities

  • Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures.
  • Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines.
  • Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors.
  • Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization.
  • Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict.
  • Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes.
  • Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary.
  • A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary.
  • Is able to successfully grasp new materials and pass state licensing exams and requirements.
  • Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail.
  • Behaves in accordance with Sprague’s Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures.
  • Education and / or Experience

  • Stable job history with experience in a physically demanding job
  • 3+ years' experience in pest management and / or 2+ years’ experience in managing people and business operations and / or 1+ years’ experience in customer service, retail, food service, or hospitality
  • High school diploma or equivalent (required)
  • Education and training beyond high school (preferred)
  • Current pesticide license in all categories (preferred for hire, but will train)
  • Language Skills

    Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees.

    Mathematical Skills

    Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

    Reasoning Ability

    Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and / or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate, CDL and Hazardous Materials endorsement.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and / or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

    W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

    Compensation details : 78000-85000 Yearly Salary

    PI63108315a0c6-30511-38637417

    serp_jobs.job_alerts.create_a_job

    Pest Control Manager • Lodi, California, United States, 95240

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Operations Manager II, Orthopedics

    Operations Manager II, Orthopedics

    KaiserStockton, CA, United States
    serp_jobs.job_card.full_time
    Manages ambulatory operations to optimize patient care and support organizational goals.Drives implementation of action items, ensuring compliance with timelines and financial commitments.Develops ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor - 1st Shift

    Operations Supervisor - 1st Shift

    ALLEN DISTRIBUTIONStockton, CA, United States
    serp_jobs.job_card.full_time
    Manage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals.This position impacts customer satisfaction and profitability.Customer First We d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    HVAC Operations Manager

    HVAC Operations Manager

    One Hour Heating & Air Conditioning of Elk Grove, CAElk Grove, CA, US
    serp_jobs.job_card.full_time
    Join Our Team of HVAC Service Pros Today!.Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director Laboratory Operations (Modesto)

    Director Laboratory Operations (Modesto)

    ZRGModesto, CA, US
    serp_jobs.job_card.part_time
    Director, Laboratory Operations Modesto, CA.In this role the Director Laboratory Operations will oversee the daily operations of a microbiological laboratory, ensuring the highest standards of tes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Commercial Route Manager

    Commercial Route Manager

    Sprague Pest SolutionsStockton, CA, United States
    serp_jobs.job_card.full_time
    As a Commercial Route Manager at Sprague Pest Solutions, you will be at the forefront of our mission to deliver top-tier pest management services tailored specifically for commercial clients.In thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager - 1st Shift

    General Manager - 1st Shift

    ALLEN DISTRIBUTIONStockton, CA, United States
    serp_jobs.job_card.full_time
    Manage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals.This position impacts customer satisfaction and profitability.Customer First We d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Commercial Property Manager

    Commercial Property Manager

    BGSFModesto, CA, US
    serp_jobs.job_card.full_time +1
    Commercial Retail Property Manager.Direct Hire; $110K base salary.Location : Central / Northern California (Modesto, Carson City, Burbank). Travel : Required; reimbursed per company policy.Reports to : D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager, MaxMara Livermore Outlet

    Store Manager, MaxMara Livermore Outlet

    Max Mara Fashion GroupLivermore, CA, US
    serp_jobs.job_card.full_time
    The Store Manager is responsible for business development in line with the brand’s strategy, overall store management, staff, merchandise, and customer service. The Store Manager is accountabl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    TransdevAntioch, CA, US
    serp_jobs.job_card.full_time
    The Assistant General Manager supports the General Manager in directing the passenger transit operations.This position is based in Antioch, CA. The Assistant General Manager is responsible for the d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Commercial Retail Property Manager

    Commercial Retail Property Manager

    BGSFStockton, CA, US
    serp_jobs.job_card.full_time +1
    Commercial Retail Property Manager.Direct Hire; $110K base salary.Location : Central / Northern California (Modesto, Carson City, Burbank). Travel : Required; reimbursed per company policy.Reports to : D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Supervisor, Freight Operations

    Supervisor, Freight Operations

    XPOElk Grove, CA, US
    serp_jobs.job_card.full_time
    What you need to succeed as a Freight Operations Supervisor at XPO .Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.Available to w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Retail Store Manager

    Retail Store Manager

    PetsmartElk Grove, CA, United States
    serp_jobs.job_card.full_time
    PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Property Manager - Antioch, CA

    Licensed Property Manager - Antioch, CA

    Pure Property ManagementAntioch, CA, US
    serp_jobs.job_card.full_time
    At PURE Property Management, we are redefining the standard for property management by putting people and performance at the center of everything we do. The ideal candidate delivers on commitments, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    County Meter Reader

    County Meter Reader

    Meter ReaderLinden, CA
    serp_jobs.job_card.full_time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Logistics Manager

    Logistics Manager

    U.S. NavyElk Grove, CA, United States
    serp_jobs.job_card.full_time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.In this field, your efforts are critical in delivering what the Navy needs for mission success.Youll always be t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager in Training

    Manager in Training

    Stanton OpticalManteca, CA, US
    serp_jobs.job_card.full_time
    Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical we bring on Manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Surgical Glaucoma Manager

    Surgical Glaucoma Manager

    IantrekSacramento County, CA, US
    serp_jobs.job_card.full_time
    Iantrek is scaling rapidly to meet growing demand for our groundbreaking glaucoma technologies,.Schlemm’s canal, stretch collector channel ostia, and precisely excise diseased trabecular mesh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Meta Field Operations Manager

    Meta Field Operations Manager

    2020 CompaniesRio Vista, CA, US
    serp_jobs.job_card.full_time +1
    Elevate your career to new heights! We're seeking a dynamic Meta Field Operations Manager to lead the charge for the Meta wearable program! If you're a results-driven superhero passionate about cut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days