Operations Technician

Who We Are

At Firestorm, we’re on a mission to revolutionize how defense solutions are designed and delivered. Our goal is to empower U.S. ally nations to effectively deter aggressors — regardless of their defense budget — through innovative, cost-efficient technologies. We call this vision “democratized deterrence.” As a VC-backed company at the intersection of defense and Silicon Valley, we’re pioneering the development of mission-adaptable aerial vehicles that put power back into the hands of operators. By prioritizing operator effectiveness, we’re pioneering a new era of aerial vehicle design. We aim to upend the traditional defense procurement model by delivering world-class capabilities at a fraction of the usual cost. Join us at Firestorm as we redefine defense procurement, making cutting-edge technology accessible to all at a fraction of the cost.

About the Role

We’re seeking a highly capable Operations Technician to support the operation, deployment, and development of the xCell system, a rapid, deployable manufacturing lab used to produce mission-critical components, including modular unmanned aerial systems (MUAS), in forward environments. Reporting to the Technical Program Manager, you’ll be responsible for the operation, maintenance, and deployment of the xCell system to ensure high-quality output in support of both engineering and operational needs. You’ll be part of a hands-on team that keeps the system functional, mobile, and mission-ready across diverse and dynamic conditions.

What You'll Do

• Deploy xCell systems domestically and internationally, including setup, breakdown, and preparation for shipment or field operations.
• Assist with the manufacturing, installation, and commissioning of equipment in new xCell builds and deployments.
• Operate, maintain, and calibrate industrial additive manufacturing (AM) systems such as FDM, SLS, and MJF to produce high-quality, production-class precision parts.
• Perform routine and corrective maintenance on xCell systems and related equipment, including compressors, HVAC, generators, electronics, and robotic manufacturing tools.
• Inspect parts during and after production to ensure compliance with dimensional, functional, and quality standards.
• Utilize post-processing tools such as media blasters, drill presses, and hand tools to prepare parts for mission-critical use.
• Operate robotic manufacturing arms and assist with automated assembly and production processes.
• Maintain accurate and detailed digital logs, including maintenance records, system performance data, spreadsheets, and technical drawings.
• Identify and communicate issues that impact production schedules or system performance to leadership promptly.
• Participate in operational equipment training and adhere to all safety and environmental compliance protocols.
• Travel domestically and internationally as needed to support deployments, field operations, and equipment installations.
• Follow all safety and environmental compliance protocols

Minimum Qualifications

Preferred Qualifications

Additional Requirements

Work Environment

This is an on-site role based in Rome, NY.

This position typically operates in a standard office setting and manufacturing environment. This role requires use of standard office equipment and may involve exposure to loud noise, heat, cold, dust, or chemicals (with PPE). This position may have exposure to outdoor weather conditions, noise, and non-climate-controlled environments. May require the use of personal protective equipment (PPE) depending on the environment. This is a fast-paced work environment and requires cross departmental collaboration with independent and team-based responsibilities.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, climb, and move about regularly throughout the day. Must have manual dexterity to operate standard machine equipment as well as standard office equipment. Must be physically capable of tolerating loud noise, heat, cold, dust, or chemicals (with PPE).

Compensation

U.S. Range : $22 - $40 per hour

The posted salary range reflects an estimate based on a variety of compensation factors, including but not limited to relevant experience, education, certifications, specialized skills, geographic location, and business needs. Actual compensation may vary, and this range is subject to change as our compensation structure or market conditions evolve.

Benefits & Perks

Our culture fosters collaboration, respect, and trust, empowering passionate people to do their best work. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation :

Export Control Compliance

To conform to U.S. government export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Equal Opportunity Statement

Firestorm is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.

Firestorm is committed to fostering an inclusive and accessible work environment. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to us at careers@launchfirestorm.com so we can provide the support you need.

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