Join us to apply for the Career Advisor-Resource Room-Bilingual role at ABCD
2 weeks ago Be among the first 25 applicants.
The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills, or find a new job. Join us as a Career Advisor - Resource Room / Workshop Facilitator in creating a supportive and enriching environment for our community. If you are passionate about community development and possess the required skills, we invite you to apply.
Key Responsibilities
- Develop, present, and facilitate a range of job search and career transition workshops.
- Explain to customers the procedures and processes for Career Center services including career planning, job development, and labor market information, training opportunities, partner services, and referrals.
- Determine customer suitability for center services by providing or arranging for appropriate services needed to facilitate the implementation and successful operation of the customer's employment plan.
- Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
- Provide feedback and an objective perspective by gathering information through interviewing and observing individuals.
- Assist customers with resume review and development, cover letter review, job search strategies, and referrals to partner services.
- Support customers through transitions and facilitate decision-making and goal setting, including referrals to training and other programs.
- Assist customers in resource room using available technologies; troubleshoot computer and software problems.
- Research labor market issues and current workplace trends, maintaining knowledge of career assessment instruments; administer and interpret as appropriate.
- Input relevant customer data appropriately following all MOSES entry policies.
- Establish and maintain effective working relationships with Career Center partners.
- Maintain all areas of the Resource Room for cleanliness and organization.
- Perform other related duties as assigned.
Skills, Knowledge, and Expertise
High School Diploma or equivalent, with at least three years of customer service or relevant experience.Associates or Bachelors degree in human services, public administration, business management, or related field preferred but not required.At least 2 years of experience working in a career center, providing services to businesses or related experience preferred.Knowledge of WIOA and other Career Center Programs preferred.Ability to work sensitively with diverse backgrounds and manage high-stress situations.Effective communication skills and ability to advocate for customers.Ability to travel between centers and partner sites.Bilingual in Spanish preferred.Additional Details
Seniority level : Entry levelEmployment type : Full-timeJob function : OtherIndustries : Design ServicesThis job posting is active and not expired.
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