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Career Advisor-Resource Room-Bilingual
Career Advisor-Resource Room-BilingualABCD • Chelsea, MA, US
Career Advisor-Resource Room-Bilingual

Career Advisor-Resource Room-Bilingual

ABCD • Chelsea, MA, US
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Join us to apply for the Career Advisor-Resource Room-Bilingual role at ABCD

2 weeks ago Be among the first 25 applicants.

The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills, or find a new job. Join us as a Career Advisor - Resource Room / Workshop Facilitator in creating a supportive and enriching environment for our community. If you are passionate about community development and possess the required skills, we invite you to apply.

Key Responsibilities

  • Develop, present, and facilitate a range of job search and career transition workshops.
  • Explain to customers the procedures and processes for Career Center services including career planning, job development, and labor market information, training opportunities, partner services, and referrals.
  • Determine customer suitability for center services by providing or arranging for appropriate services needed to facilitate the implementation and successful operation of the customer's employment plan.
  • Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
  • Provide feedback and an objective perspective by gathering information through interviewing and observing individuals.
  • Assist customers with resume review and development, cover letter review, job search strategies, and referrals to partner services.
  • Support customers through transitions and facilitate decision-making and goal setting, including referrals to training and other programs.
  • Assist customers in resource room using available technologies; troubleshoot computer and software problems.
  • Research labor market issues and current workplace trends, maintaining knowledge of career assessment instruments; administer and interpret as appropriate.
  • Input relevant customer data appropriately following all MOSES entry policies.
  • Establish and maintain effective working relationships with Career Center partners.
  • Maintain all areas of the Resource Room for cleanliness and organization.
  • Perform other related duties as assigned.

Skills, Knowledge, and Expertise

  • High School Diploma or equivalent, with at least three years of customer service or relevant experience.
  • Associates or Bachelors degree in human services, public administration, business management, or related field preferred but not required.
  • At least 2 years of experience working in a career center, providing services to businesses or related experience preferred.
  • Knowledge of WIOA and other Career Center Programs preferred.
  • Ability to work sensitively with diverse backgrounds and manage high-stress situations.
  • Effective communication skills and ability to advocate for customers.
  • Ability to travel between centers and partner sites.
  • Bilingual in Spanish preferred.
  • Additional Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Other
  • Industries : Design Services
  • This job posting is active and not expired.

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    Career • Chelsea, MA, US

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