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Compliance Lead, Servicing Advisory
Compliance Lead, Servicing AdvisoryAffirm • Dallas, TX, US
Compliance Lead, Servicing Advisory

Compliance Lead, Servicing Advisory

Affirm • Dallas, TX, US
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm's Compliance team designs and implements a compliance program that proactively addresses regulatory requirements while identifying and resolving potential issues. Compliance program activities include advisory, training, testing & monitoring, reporting, escalation, and oversight.

Affirm is seeking a Compliance Lead to support our Servicing Operations compliance program. In this role, you will ensure adherence to applicable regulatory requirements, provide clear guidance to Affirm's operations team to mitigate risk and ensure compliance, and collaborate with cross-functional partners including Legal, Operations, Product, Engineering and senior leadership to drive process improvements and further build out our compliance program.

What You'll Do

  • Provide guidance to Affirm's Servicing Product and Operations teams on applicable regulatory requirements, and recommend remediation and prioritization.
  • Provide independent oversight and credible challenge on servicing changes, including third-party oversight; work cross-functionally to address compliance issues at the root cause.
  • Monitor regulatory developments impacting servicing and assess / communicate implications to stakeholders.
  • Partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing.
  • Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation / evidence.
  • Assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements.
  • Other duties as assigned.

What We Look For

  • Working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm's business.
  • Experience in completing subject specific compliance testing and / or assessment activities.
  • Strong communication and relationship management skills.
  • Inquisitive and proactive in proposing creative and effective solutions and ability to learn and adapt in a fast-paced environment.
  • Strong project management, critical thinking and analytical skills.
  • Excellent verbal and written communication skills with the ability to clearly present complex and sensitive issues.
  • Proficient computer navigation skills using a variety of software packages.
  • Ability to work in a self-directed environment with excellent strategic thinking and problem-solving ability.
  • Experience working in fast-paced, ambiguous environments.
  • Experience advising revenue-generating stakeholder groups.
  • Leads complex projects / initiatives / cross functional work.
  • Professional work experience in Compliance Risk, Audit, or Bank Regulatory.
  • Affirm is proud to be a remote-first company. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include :

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
  • J-18808-Ljbffr

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    Compliance Lead • Dallas, TX, US

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