Patient Access Rep
Phaxis - Support ServicesVail, CO, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent required Prior experience in healthcare or customer service preferred Strong communication, organizational, and computer skills Knowledge of medical terminology and insurance a plus
Job Description
Job Description
Job Description :
The Patient Access Representative is responsible for greeting patients, verifying and updating personal and insurance information, collecting co-pays, and obtaining necessary authorizations for services. This frontline role ensures a smooth and efficient check-in and registration process while delivering excellent customer service in a fast-paced hospital setting. The representative works closely with clinical, billing, and administrative teams to support overall patient care and operational efficiency.
Key Responsibilities :
- Register and admit patients accurately in the system
- Verify insurance coverage and obtain pre-authorizations as needed
- Collect payments and explain financial responsibilities to patients
- Maintain confidentiality and comply with HIPAA regulations
- Answer phones and respond to patient inquiries in a professional manner
Qualifications :
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Patient Rep • Vail, CO, US