Front Desk Assistant

Front Desk Assistant

Job Category : Administrative-Clerical

Location : Jacksonville, FL 32250, USA

Description

Job Title : Front Desk Assistant

General Summary of Duties :

Greeting patients

Performing check-in procedures

Maintaining current demographic and insurance information in computer and in the chart

Performing office opening procedures, petty cash balancing, co-pay / co-insurance collection, and assisting patients as needed

Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Requirements :

High School Diploma, with 1-2 years experience in healthcare background

Knowledge of clinic policies and procedures

Knowledge of computer systems, programs

Knowledge of medical terminology

Must be able to multi-task

Must be able to express compassion and kindness to patients calling and being seen in the office

Must maintain a professional and upbeat attitude

Skill in written and verbal communication and customer relations

Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients

Requires sitting and standing associated with a normal office environment

Normal busy office environment with much patient contact

Occasional evening or weekend work

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Benefits :

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.