Talent.com
Banking Customer Service Representative - Onsite

Banking Customer Service Representative - Onsite

Teleperformance USANorth Lauderdale, FL, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and   passionate people speaking more than   300 languages, our global scale and local   presence allow us to be a force of good   in supporting our communities, our   clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Connect with customers via phone / email / chat / and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and / or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent
  • IT / Network certifications / degrees preferred
  • 18 years of age or older
  • Proven call center experience
  • Typing 25 WPM
  • Proficient in PC operation and navigation
  • Entry-level network troubleshooting
  • Ability to set up home Wi-Fi network

  • Ability to set up and configure a router or switch
  • Core proficiency with a laptop or desktop computer
  • Able to work independently
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • North Lauderdale, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative - Onsite

    Customer Service Representative - Onsite

    TeleperformancePompano Beach, FL, US
    serp_jobs.job_card.full_time
    TP Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative

    Customer Service Representative

    Mr. RooterNorth Miami, FL, US
    serp_jobs.job_card.full_time
    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!. Apply today to join the team at Mr.We are looking for the best people...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Banking Customer Service Representative - Onsite

    Banking Customer Service Representative - Onsite

    Teleperformance USAHialeah, FL, United States
    serp_jobs.job_card.full_time
    Category : Customer Service / Support About TP TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands stre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Onsite

    Customer Service Representative - Onsite

    Teleperformance USAFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Category : Customer Service / Support About TP TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands stre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Customer Service Representative

    Senior Customer Service Representative

    CENFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Senior Customer Service Representative.The Senior Customer Service Representative is responsible for retaining existing relationships and opening new deposit accounts in accordance with branch goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Manager-Palm Beach West (Remote - hybrid)

    Branch Manager-Palm Beach West (Remote - hybrid)

    WELLS FARGO BANKBELLE GLADE, Florida, United States of America
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Bilingual Inside Sales Representative

    Bilingual Inside Sales Representative

    VentureTech SolutionsFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Bilingual Inside Sales Representative.Hourly Base Rate + Commissions + Bonus(s).High Tier Performers earn 80k+ Annually.Average Performers earn 60k Annually. On-Site / Plantation, FL 33313.Since inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Consumer Service Operations Representative III

    Consumer Service Operations Representative III

    HumanaWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Become a Part of Our Caring Community and Help Us Put Health First.The Consumer Service Operations Representative 3 is responsible for the daily activities across multiple service functions area.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    NOW HIRING - Branch Manager-Palm Beach West

    NOW HIRING - Branch Manager-Palm Beach West

    WELLS FARGO BANKBELLE GLADE, Florida, United States of America
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Personal Banker

    Personal Banker

    PNC Financial Services GroupPahokee, FL, US
    serp_jobs.job_card.full_time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitBelle Glade, FL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Customer Service Representative

    Customer Service Representative

    Brilliance LLCBoynton Beach, Florida, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Full-time | Monday to Friday | Day Shift | Weekends Off |.Handle customer calls with professionalism and a solutions-oriented approach. Provide knowledgeable support for luxury products.Use CRM tool...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Finance Inside Sales Representative

    Service Finance Inside Sales Representative

    TruistBoca Raton, FL, US
    serp_jobs.job_card.full_time +1
    Service Finance Inside Sales Representative.A Service Finance Inside Sales Representative will play a critical role in acquiring, onboarding, and managing contractor and dealer accounts.This positi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Banking Customer Service Representative - Onsite

    Banking Customer Service Representative - Onsite

    TeleperformancePompano Beach, FL, US
    serp_jobs.job_card.full_time
    TP Banking Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands stream...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Prospective Member Customer Service Representative

    Prospective Member Customer Service Representative

    NationsBenefitsFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Services Representative (Hybrid - 3x per week in office)

    Customer Services Representative (Hybrid - 3x per week in office)

    InformaBoca Raton, FL, US
    serp_jobs.job_card.full_time
    Customer Services Representative (Hybrid - 3x Per Week In Office).Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    NOW HIRING - Branch Manager-Palm Beach West (Remote - hybrid)

    NOW HIRING - Branch Manager-Palm Beach West (Remote - hybrid)

    WELLS FARGO BANKBELLE GLADE, Florida, United States of America
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Wells Fargo - Branch Manager-Palm Beach West (Remote - hybrid)

    Wells Fargo - Branch Manager-Palm Beach West (Remote - hybrid)

    WELLS FARGO BANKBELLE GLADE, Florida, United States of America
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Wells Fargo - Branch Manager-Palm Beach West

    Wells Fargo - Branch Manager-Palm Beach West

    WELLS FARGO BANKBELLE GLADE, Florida, United States of America
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE - 1

    CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE - 1

    Daikin ComfortFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Customer Service Representative / Inside Sales Representative - 1.Daikin Comfort Technologies Distribution, Inc.HVAC CSR / Inside Sales Representative position for our branch operations group located a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days