Director of Client SuccessVirtualVocations • Las Vegas, Nevada, United States
Director of Client Success
VirtualVocations • Las Vegas, Nevada, United States
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A company is looking for a Director of Client Success to lead the team focused on client retention and satisfaction.
Key Responsibilities
Lead, mentor, and grow the Client Success Management teams
Build and execute a strategy for client retention, satisfaction, and account expansion
Create scalable playbooks and systems to support company growth
Required Qualifications
10+ years in Client Success, Account Management, or related roles, with at least 3 years in a leadership position
Proven track record in driving client retention and satisfaction in a high-growth SaaS or PropTech company
Deep understanding of customer health metrics and lifecycle management
Experience with Salesforce or other CRM systems
Bachelor's degree in Business, Marketing, or a related field preferred
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Director Client • Las Vegas, Nevada, United States
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