Supervisor

Position Overview

As a Sales Supervisor at Zadig & Voltaire's Las Americas Outlet, you play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.

Zadig & Voltaire is proud to be an equal opportunity employer.

Key Responsibilities

• Lead your team to meet and exceed store sales targets as directed by the GM / AGM
• Maintain a strong floor presence to maximize selling opportunities
• Ensure a consistent positive and rewarding client experience
• Deliver personalized customer service in line with brand values and standards
• Support key business initiatives and product launches
• Drive clientele development through customer data collection and relationship-building
• Leverage marketing tools to engage clients and boost sales
• Utilize CRM technology to enhance client journey and experience
• Stay informed and passionate about the luxury fashion industry and market trends
• Ensure the store is clean, organized, and welcoming to customers
• Maintain visual standards and ensure compliance with all company policies

Note : This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to support business operations and team success.

Requirements

Sales & Service

Leadership & Operations

Technical Skills

Personal Attributes

Education & Experience