Assistant Merchandiser

Assistant Merchandiser

The Assistant Merchandiser for our Miles Hard Goods Division plays a key role in supporting customer relationships and ensuring the seamless execution of orders from placement through delivery. This role requires a proactive, detail-oriented individual who can manage multiple tasks, communicate effectively with cross-functional teams and customers, and help drive the success of the division through excellent service and execution.

Key Responsibilities :

• Support day-to-day sales operations, including order entry, tracking, and communication with customers and overseas teams.
• Maintain accurate and up-to-date records of purchase orders, production schedules, and customer requirements.
• Collaborate with Miles Team to ensure orders are delivered on time and meet quality expectations.
• Manage artwork timelines and coordinate commercial packaging needs in partnership with overseas offices and the customer.
• Assist in responding to customer inquiries, completing product specifications and pricing forms, and supporting the tender process.
• Coordinate the distribution and tracking of product samples between factories and customers.
• Provide high-level customer service and maintain strong client relationships through consistent and clear communication.

Qualifications :

Compensation / Benefits :

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As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.