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Division Director of the Oregon Child Support Program
Division Director of the Oregon Child Support ProgramState of Oregon • Salem, OR, US
Division Director of the Oregon Child Support Program

Division Director of the Oregon Child Support Program

State of Oregon • Salem, OR, US
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Division Director Of The Oregon Child Support Program

The Oregon Department of Justice (DOJ) is seeking a highly qualified candidate with strong business acumen and significant leadership experience to serve as the Division Director of the Oregon Child Support Program. The Division Director serves at the pleasure of the Attorney General, reporting directly to the Chief Operating Officer and is a member of DOJ's Executive Staff, which consists of the top managers of each of DOJ's divisions. This team meets weekly and serves as an advisory body to the Attorney General.

Our successful candidate will share the Attorney General's unwavering commitment to supporting Oregon's children and families. An ideal candidate will bring strong managerial experience and a demonstrated ability to develop short- and long-term objectives for the Division and display positive, principled leadership. We are looking for someone who brings not only organizational excellence but also dedication to exceptional customer service and an ability to work proactively to solve complex problems and systemic challenges and capacity to hold a global perspective of the Department's mission, values, and goals. Our successful candidate will model the Attorney General's core values and proactively implement his goals :

Values

  • Customer service
  • Problem solver
  • Out of the boxer thinker
  • Transparent
  • Justice oriented

Goals

  • Strengthen the foundation of the agency
  • Keep children and communities safe
  • Stand up for seniors, consumers and working families
  • Defend Oregon's values
  • The Division of Child Support (DCS) is one of ten divisions that make up the DOJ. The Division administers the Oregon Child Support Program, the federal Title IV-D program in the state. The mission of the Oregon Child Support Program is supporting parents to support children, and the program is an important part of Oregon's social services system. To achieve its mission, the DOJ Division of Child Support comprises four large sections : Business Services, Technical Services, Field Services, and the Director's Office.

    An essential function in this role is maintaining communication and positive partnership with other areas in the program, so that teams can work together to provide families with the services and support they need. This is not only limited to teams within the DOJ Division of Child Support and Oregon Child Support Program but also with other programs in the communities and state of Oregonand other states as well.

    The Division Director is responsible for the day-to-day operations and long-range planning and management of the Division of Child Support. Examples of typical responsibilities include :

  • Developing strong professional relationships with other agencies throughout state government;
  • Providing information and recommendations to the Attorney General, the Deputy Attorney General, and the Division Chiefs on overall administration and management of the Department;
  • Directing the Division's administrative operations within a complex system reflecting a variety of programs and activities financed through a multitude of funding sources;
  • Managing the personnel of the Division, including technical staff responsible for supporting the business operations of the Department;
  • Participating as a member of Executive Staff of the Department, helping make decisions and setting strategic and operational goals for DOJ consistent with state statutes, administrative rules, federal regulations and laws, and policies of the Attorney General of Oregon and ensuring Division coordination with other divisions of DOJ; and
  • Formulating and implementing internal management and work-processing systems to best process and monitor the Division's work.
  • This position requires some business travel. The incumbent must reside in the state of Oregon by the time of appointment.

    State Management and Executive Service personnel are responsible for understanding the Department of Justice's affirmative action goals and objectives and to develop and implement plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals' differences are valued, and consistently treat staff, colleagues, customers, stakeholders, and partners with dignity and respect.

    Our Ideal Candidate Will Have :

  • Seven years of management experience; OR
  • Four years of management experience AND a Bachelor's degree.
  • AND

  • Experience in making decisions relating to operations and service delivery in a public service program. This position makes decisions relating to whether agency actions comply with policy, rules, and statutes;
  • Experience making decisions relating to the development and implementation of program budget, laws, rules, and policy. This position will work with a maximum of independence and authority within areas of responsibility;
  • Extensive knowledge of the principles and theories of state and federal government;
  • History of being a proactive learner with ability to master new technical and business skills;
  • Successful leadership and management skills, including a management style that encourages open communication, participation, trust, and management development;
  • This position requires training, knowledge, and experience that provides demonstrated skills in organization, leadership, supervision, planning, organizational management, and team building;
  • The ability to communicate effectively, orally and in writing, with various levels of personnel in the Oregon Child Support Program, state and federal government officials, other personnel in public and private agencies as well as with the public;
  • Must be able to act in a professional manner at all times representing the Attorney General, the Oregon Department of Justice, and the State of Oregon;
  • Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.
  • The position will be filled at the Child Support Administrator 2 level. This is a full-time, Executive Service position. Applicants most closely matching the requirements and needs of the position will be invited to interview.

    The Oregon Department of Justice serves state government and promotes safe, healthy, and diverse communities throughout Oregon by providing superior legal services. Our employees are dedicated to upholding the rule of law and serving the people of Oregon and its government. The Department, with more than 400 lawyers, is the largest law office in Oregon and strives to be the gold standard of public law offices in the Northwest.

    The Attorney General and the Department's ten divisions are dedicated to :

  • Providing ethical, sophisticated, and high-quality legal services to state government;
  • Confronting fraudulent business practices and corporate wrongdoing to protect every Oregon consumer;
  • Fighting crime and supporting victims and survivors;
  • Advocating to protect and improve the lives of abused and vulnerable children;
  • Supporting families through the collection of child support;
  • Enforcing environmental and climate change protections to support a healthy planet;
  • Seeking social justice and defending the civil and human rights of all Oregonians; and
  • Pursuing justice and steadfastly upholding the rule of law.
  • The role of the Oregon Department of Justice is to provide justice and uphold the rule of law. Employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job and maintain those same high standards when taking actions in their personal lives that could reflect on the Department.

    What's In It For You :

  • Permanent, full-time employment in Oregon's capital city;
  • Excellent health insurance and very low premiums : 95-99% employer-paid medical, vision, and dental for you and your family;
  • Pension and retirement programs;
  • Vacation, sick leave, paid holidays in addition to special paid time off;
  • Become a valued member of the state's management team; and
  • A public service-minded and mission-driven workplace where your contribution matters and is recognized.
  • You can learn more information about our benefits here.

    Application Process :

  • Click "Apply" and complete the online application and all supplemental questions.
  • Attach your resume.
  • Attach your cover letter.
  • In your cover letter, please tell us what attracts you to this position and motivates you as a leader.
  • ALL APPLICANTS : You will only have one opportunity to upload the required resume and cover letter. Drag and drop your resume into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any emailed materials will be associated on your behalf if received before the posting deadline.

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